Ricardo Mirville
Tampa,FL
Summary
Highly experienced people-oriented professional with a demonstrated history of supporting a variety of customers and clients. Data professional with experience managing large-scale, complex databases. Skilled in SQL and database management systems. Strong understanding of database design and data modeling with excellent troubleshooting skills. Smart and committed to staying up-to-date with new technologies and advancements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Database Analyst
Hay House
Carlsbad, CA
12.2022 - Current
- Troubleshoot complex issues with databases, resolving problems quickly and effectively to minimize disruptions to end-users'' work.
- Built databases and table structures for web applications.
- Assisted in the automation processes that communicates data from Microsoft EXCEL to PostgresSQL Redshift software
- Database management switching key tables to materialized views to increase dashboard refresh speed.
- Reduced data redundancy with the normalization and proper design of database tables.
- Consistently meet dashboard and reporting deadlines, ensuring accuracy and compliance with requested specifications.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in accurate reporting.
- Develop SOP's to ensure proper procedures are standardized
- Create filtered dashboards with visualizations for ease of use and interpretation for stakeholders and end-users.
- Prepare ad-hoc reports as needed alongside day-to-day operations.
DATA SPECIALIST
CEMEX
West Palm Beach, FL
12.2021 - 11.2022
- Clean and evaluate source data to locate needed information using SAP
- Input numerical data into multiple databases ensuring accuracy and efficiency
- Independently problem-solve data discrepancies and review key information prior to publication
- Source and compile confidential data maintaining strict confidentiality of essential organizational information
- Ensure optimal quality levels to prevent critical errors and support team performance targets
- Sort documents and maintained an organized filing process
- Correct data entry errors to prevent duplication or data degradation.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
Sales Representative
National Income Life Insurance Co.
01.2019 - 11.2021
- Networked and developed prospects from current commercial customers, referral leads, and sales leaning on the ability to build rapport and a variety of sales tactics
- Prepared, scheduled, and launched approximately 5-8 extensive (1-2 hours in length) presentations per day by utilizing Zoom software to increase meeting flexibility
- Outlined and clearly explain applicable benefits and coverage policies to potential clients resulting in an average monthly sale rate of >75%
- Ensured policy requirements are fulfilled including, but not limited to, any necessary medical examinations, personal data entry, and completion of appropriate forms
- Maintained records and policy renewals by proactively keeping accurate and organized client information
- Determine problem areas and resolve issues related to profitability and business objective achievement
- Reached out to customers after completing sales to evaluate satisfaction and determine immediate service requirements
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
INSTRUCTOR ASSISTANT
Guiding Eyes for The Blind
- Efficiently scheduled and managed care/maintenance of over 180+ canines, which included efficient and accurate medical documentation and administration
- Lead companywide orientation and tour for approximately 50+ new clients weekly completing tasks such as logistics both day-of and pre-orientation, client registration, and presentation preparation
- Supervised approximately 15-20 clients at a time partnering with instructors to ensure best-in-class client experience leading to increased participation and client success
- Provided support during classes, group lessons, and classroom activities
- Provided support to help students with special needs learn and grow.
Education
Bachelors Degree - Animal Science
SUNY At Cobleskill
Pre-degree Coursework- Education Studies -
Dominican College
05.2014
Skills
- R STUDIO
- SQL
- POSTGRESQL
- EXCEL
- TABLEAU
- POWER BI
- SAP
- VISUALIZATION
- PRESENTATION
- DATA CLEANING
- DATA EXPLORATION
- ATTENTION TO DETAIL
- ORGANIZATION
- VERBAL COMMUNICATION
- WRITTEN COMMUNICATION
- NEGOTIATION
- DATABASE MANAGEMENT
Certification
GOOGLE COURSERA DATA ANALYTICS PROGRAM, 01/2022, 08/2022
Professional Highlights
- Hay House: Manage, Create, and Troubleshoot Dashboards for Stakeholders to ensure data accuracy and performance efficiency
- CEMEX: Managed, Verified, and Update new information in reference to delivery tickets via SAP.
- National Income Life: Maintained and managed a client database filled with post-client information in Excel spreadsheets in collaboration with colleagues.
- Guiding Eyes For The Blind: Worked hands-on with blind students to properly place them with their new guide dog.
Personal Information
Title: DATA SPECIALIST
Timeline
Database Analyst
Hay House
12.2022 - Current
DATA SPECIALIST
CEMEX
12.2021 - 11.2022
Sales Representative
National Income Life Insurance Co.
01.2019 - 11.2021
INSTRUCTOR ASSISTANT
Guiding Eyes for The Blind
Bachelors Degree - Animal Science
SUNY At Cobleskill
Pre-degree Coursework- Education Studies -
Dominican College