Ricardo Morales Efigenio
Charlotte,NC
Summary
Experienced and proactive professional with a proven history of success across various roles, notably contributing to the National Financial Literacy Campaign. Proficient in problem-solving and interpersonal communication, dedicated to optimizing team performance and ensuring client satisfaction. Demonstrated ability to maintain a 96% on-time delivery rate, highlighting a combination of technical expertise and a personable demeanor. Adept at multitasking and prioritizing tasks with a constructive outlook. Enthusiastic and diligent individual with a keen interest in pursuing an entry-level position in Finance, poised to contribute to team objectives and drive company success.
Overview
7
7
years of professional experience
Work History
Finances
National Financial Literacy Campaign
06.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Studied all required hours to fit position license requirements.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Delivery Driver
DoorDash
04.2023 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Received an overall high 4.95 Customer rating out of 1,000 deliveries.
- Had a 100% total delivery completion rate.
- 96% of total deliveries on time or early despite out my control circumstances.
Diesel Truck Mechanic
RINA LLC
02.2020 - 04.2023
- Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
- Expertly performed electrical system diagnostics and repairs; ensuring truck safety and reliability through proactive attention to potential issues.
- Rebuilt diesel engines to restore their performance, extending the life of valuable company assets.
- Enhanced shop productivity by organizing workspaces, maintaining clean environments, and adhering to strict safety protocols.
- Conducted thorough inspections of trucks to identify necessary repairs, ensuring optimal performance and safety on the road.
- Mentored junior mechanics in advanced diagnostic techniques and best practices for efficient repairs, fostering a positive learning environment within the workplace.
- Collaborated with team members to complete large-scale projects efficiently, maintaining open lines of communication and strong teamwork dynamics.
- Increased customer satisfaction with timely repairs, adhering to strict deadlines and providing clear communication throughout the process.
- Handled emergency roadside assistance calls for clients, providing prompt and efficient service to minimize downtime in their operations.
Electrician
Brooks Berry And Haynie
07.2019 - 02.2020
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Worked major jobs for the Charlotte Douglas International Airport
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Inspected worksites and installations to verify compliance with state safety codes.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
Kitchen
Chick-fil-A
03.2017 - 09.2017
- Maintained high standards of food safety by regularly sanitizing surfaces, equipment, and utensils to minimize contamination risks.
- Upheld the highest level of hygiene and sanitation practices in accordance with local health regulations, preventing potential foodborne illnesses.
- Improved communication between front-of-house staff and kitchen employees, resulting in smoother service flow during busy periods.
- Reduced food waste through proper storage techniques, inventory management, and utilizing leftover ingredients creatively.
- Collaborated with team members to ensure smooth operations during peak hours, resulting in satisfied customers and positive feedback.
- Ensured timely delivery of orders by effectively managing kitchen workflow during shifts while staying organized under pressure.
- Coordinated with other departments to ensure smooth catering operations during special events or large group reservations.
- Managed multiple tasks simultaneously under time constraints while maintaining attention to detail and producing high-quality dishes consistently.
- Increased customer satisfaction by accommodating special requests for dietary restrictions or modifications whenever possible.
- Assisted in inventory management tasks, ensuring accurate record-keeping for efficient ordering and restocking of supplies.
Education
High School Diploma -
Hopewell High School
Huntersville, NC06.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking Abilities
- Computer Skills
- Active Listening
- Decision-Making
- Verbal Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Finances
National Financial Literacy Campaign
06.2023 - 01.2024
Delivery Driver
DoorDash
04.2023 - 11.2023
Diesel Truck Mechanic
RINA LLC
02.2020 - 04.2023
Electrician
Brooks Berry And Haynie
07.2019 - 02.2020
Kitchen
Chick-fil-A
03.2017 - 09.2017
High School Diploma -
Hopewell High School
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