Ricardo Nunez
Matawan,New Jersey
Summary
Proven leader in operational excellence and team development, I significantly enhanced efficiency at Flightline Support Group by implementing innovative KPI tracking and performance management strategies. Expert in coaching and performance analysis, I excel in fostering client relationships and driving profitability, with a keen focus on customer satisfaction and risk assessment. Versatile Management Analyst with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Practiced project manager and problem-solver with 13 years of experience in Aviation. Versatile Interior Cabin oversight with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach.
Overview
14
14
years of professional experience
Work History
Operations Performance Manager
Flightline Support Group
11.2022 - Current
- Enhanced employee engagement through tailored training programs and workshops.
- Conducted thorough assessments of employee performance, identifying strengths and areas for growth.
- Improved team performance by implementing new KPI tracking systems and providing regular feedback.
- Developed comprehensive performance management strategy, resulting in increased efficiency and productivity across departments.
General Manager
Accufleet International
01.2011 - 11.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
East Side High School
Newark NJ09.1991
Skills
- Coaching and Mentoring
- Customer Focus
- Performance Analysis
- Data Interpretation
- Client Relationship Management
- Market Research
- Risk Assessment
Accomplishments
- Documented and resolved Seat Belt harness Polaris Business Class cabin oversight which led to engineering & IT ECRA corrective action.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of eleven in Local UA interior maintenance in the development of ECRA to implement corrective measures on seat belt harness
- Supervised team of 12-20 staff members at local station up to 50-60 staff members company wide.
Languages
Spanish
Native or Bilingual
Timeline
Operations Performance Manager
Flightline Support Group
11.2022 - Current
General Manager
Accufleet International
01.2011 - 11.2022
High School Diploma -
East Side High School
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