Ricardo Pena Monge
Allen
Summary
Dynamic professional with experience at Adris Bakery and Blu Restaurant, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and train staff effectively. Very clean are always, excellent communication skills. SkillsUSA 2023 Allen highschool Culinary arts part. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerk
Adris Bakery
Allen, TX
01.2020 - Current
- Processed customer orders efficiently, ensuring accuracy in product selection and pricing.
- Maintained inventory levels by conducting regular stock assessments and coordinating restocking efforts.
- Trained new staff on operational procedures and best practices to enhance team performance.
- Oversaw daily bakery operations, ensuring quality and freshness of products.
- Trained and mentored staff on baking techniques and safety protocols.
Management Trainee
Allen High School (Blu Restaurant)
Allen, TX
08.2023 - 05.2024
- Led team in operational improvements, enhancing workflow efficiency and service delivery.
- Trained new staff on restaurant procedures, ensuring adherence to quality standards and customer service protocols.
- Developed and implemented training programs to elevate employee performance and engagement.
- Managed inventory levels, coordinating with suppliers to optimize stock availability and reduce waste.
Education
Associate of Arts -
Dallas College
Dallas, Texas, TX05-2026
Associate of Arts -
Dallas College
Dallas, Texas, TX05-2026
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Team leadership
- Decision-making
- Relationship building
- Emergency response
- Clear communication
- Multitasking
Certification
- Servsafe Managers, Adris Bakery - 5/25-5/30
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Management Trainee
Allen High School (Blu Restaurant)
08.2023 - 05.2024
Clerk
Adris Bakery
01.2020 - Current
Associate of Arts -
Dallas College
Associate of Arts -
Dallas College