RICARDO PEREZ
East Hartford
Summary
Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Laboratory Courier
Phoenix Environmental Laboratories
Manchester
09.2025 - Current
- Utilized GPS navigation systems to determine optimal delivery routes, ensuring timely arrival
- Delivered packages and documents to various locations within designated timeframes
- Maintained accurate records of deliveries, including recipient signatures and delivery times
- Ensured the safe handling and transportation of fragile or sensitive items
- Collaborated with dispatchers to prioritize deliveries based on urgency and customer requirements
- Communicated effectively with customers to provide updates on delivery status and address any concerns or issues
- Resolved unexpected delays or obstacles during deliveries, maintaining on-time performance
- Efficiently managed time to meet tight deadlines without compromising safety or service quality standards
- Developed a reputation for reliability by consistently delivering packages on time and in excellent condition
- Addressed customer inquiries and resolved complaints, fostering positive relationships and enhancing customer satisfaction
- Demonstrated strong attention to detail when verifying package contents and matching them with delivery orders
Delivery Driver
KIM transport
Connecticut
07.2022 - 02.2024
- Delivered mail innovations to United Parcel Service (UPS) locations across the United States.
- Recorded delivery details, including recipient signatures and delivery times, to ensure accountability
- Ensured the safe handling and transportation of fragile or sensitive items
•
Utilized GPS navigation systems to optimize routes for efficient delivery
•
Adhered to all traffic laws and safety regulations while operating company vehicles
•
Maintained a clean and organized vehicle interior, ensuring proper storage of packages during transit
•
Demonstrated strong problem-solving skills when faced with unexpected delays or obstacles during deliveries
Route Driver
T&T Delivery Service's
Windsor Locks
01.2022 - 04.2022
- Delivered packages to customers in a timely and efficient manner.
- Delivered parcels to homes and businesses, ensuring timely and accurate service.
- Communicated with dispatch to confirm delivery routes and schedules.
- Maintained accurate delivery logs and vehicle inspection reports.
Amazon Delivery Station Associate
Amazon
Windsor
10.2021 - 12.2021
- Prepared customer orders for timely delivery to fulfill customer expectations
- Loaded boxes into trucks for efficient shipment, ensuring accurate order fulfillment
- Coordinated with cross-functional teams to ensure timely order fulfillment.
- Collaborated with team members to streamline daily operational processes.
- Assisted in managing inventory levels and product availability for customer orders.
Amazon Fulfillment Associate
AMAZON FULLFILLMENT CENTERS
Windsor Locks
08.2020 - 04.2021
- Prepared customer orders by assembling products and packaging them securely.
- Loaded boxes onto trucks to ensure timely shipment for customer delivery.
- Utilized barcode scanners to track and manage inventory items, enhancing accuracy in stock management.
- Received and organized inventory shipments in designated storage areas to maintain efficient stock levels.
- Navigated safely around moving equipment such as forklifts and order pickers during operations.
Education
High school diploma -
East Hartford High School
East Hartford, CT06-1992
Skills
- Delivery Driver Experience
- Order Fulfillment
- Shipping & receiving
- Logistics
- Order selection
- Order Picker
- Packaging
- RF Scanner
- Warehouse Experience
- Materials Handling
- Pallet Jack
- Small Vehicle Operation
Certification
Driver's License, Non-CDL Class C
Languages
Spanish, Intermediate
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Laboratory Courier
Phoenix Environmental Laboratories
09.2025 - Current
Delivery Driver
KIM transport
07.2022 - 02.2024
Route Driver
T&T Delivery Service's
01.2022 - 04.2022
Amazon Delivery Station Associate
Amazon
10.2021 - 12.2021
Amazon Fulfillment Associate
AMAZON FULLFILLMENT CENTERS
08.2020 - 04.2021
High school diploma -
East Hartford High School