Ricardo Perez Parra
Lake Elsinore,CA
Summary
Accomplished Store Manager with a proven track record at O'Reilly Auto Parts, excelling in customer relations and inventory management. Expert in elevating store operations through effective problem-solving and multitasking. Demonstrated success in enhancing customer satisfaction and team productivity by over 20%. Skilled in cash management and employee training, ensuring operational excellence and profitability.
Overview
11
11
years of professional experience
Work History
Store Manager
O'Reilly Auto Parts
Corona, CA
05.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Land Surveyor
K & B Engineering
Corona, CA
01.2014 - 11.2020
- Performed field calculations to complete assessments.
- Conducted topographic surveys to assist in the design of infrastructure improvements.
- Prepared GIS maps and written reports clearly depicting boundaries, landmarks and notable geographical features and loaded data into Software for design use.
- Set up precise measurement and control equipment.
- Measured and marked property lines and key topographic features.
- Followed local, regional and national guidelines for land surveying.
Education
Mechanical Engineering -
Universal Technical Institute
Rancho Cucamonga, CA06.2008
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Store Opening and Closing
- Cash Management
- Recruiting and Hiring
- Employee Scheduling
Accomplishments
I am a US Veteran and served in the United States Army for 4 years.
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
O'Reilly Auto Parts
05.2020 - Current
Land Surveyor
K & B Engineering
01.2014 - 11.2020
Mechanical Engineering -
Universal Technical Institute