Summary
Overview
Work History
Skills
Timeline
Generic

Ricardo Reyes

Fresno ,CA

Summary

Proven customer service expert from Vons Grocery Store, adept in cleanliness and sanitation, showcasing honesty and integrity. Enhanced team efficiency by training new employees and implementing effective multitasking strategies. Demonstrated strong work ethic by optimizing workflow and significantly reducing waste, embodying both hard and soft skills essential for high-paced environments.

Professional service worker with experience in fast-paced hospitality environments. Skilled in maintaining cleanliness, supporting waitstaff, and ensuring timely table turnover. Strong team player with focus on efficient service and adaptability to changing needs. Reliable, organized, and committed to delivering quality results for exceptional guest experience.

Overview

26
26
years of professional experience

Work History

Deli Clerk

Vons Grocery Store
05.2003 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.

Busser

Mikes Cafe
04.2003 - 09.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.
  • Engaged in suggestive selling and other sales techniques.
  • Greeted customers and provided menus upon arrival to dining room.

Busser

Le Pot Efu
08.2001 - 04.2003
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.

Busser

Capriccio Restaurant
01.1999 - 08.2001
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Assisted servers in providing efficient service for improved guest experiences.

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic

Timeline

Deli Clerk

Vons Grocery Store
05.2003 - Current

Busser

Mikes Cafe
04.2003 - 09.2019

Busser

Le Pot Efu
08.2001 - 04.2003

Busser

Capriccio Restaurant
01.1999 - 08.2001

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Ricardo Reyes