Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Riojas

Frisco,TX

Summary

Results-driven Consultant with comprehensive experience leading and improving industry operations. Uniquely qualified to navigate rigors of latest standards, specifications and protocols for organizational and regulatory needs fulfillment. Lends complex roadmaps and calls-to-action to regularly achieve ambitious objectives.

Overview

8
8
years of professional experience

Work History

Consultant

Altair Global
02.2020 - Current
  • Consultant for company's Prominent Clients - Facebook/Meta/Boeing
  • Oversaw project schedules and evaluated progress toward important milestones at every phase of project.
  • Communicated with global offices by telephone and email to facilitate smooth shipments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Associate Consultant

Altair Global
04.2019 - 02.2020
  • Worked with chief consultant to organize and lead various projects.
  • Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
  • Devised new and improved records management programs to organize and protect data.
  • Established quality standards and performed work according to project schedules.

Brand Ambassador

Beacon Brand Solutions
11.2018 - 02.2021
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Collaborated with customer service team members to assist with product information and provide outstanding service
  • TABC Certified


Team Lead

The Reny Company
05.2015 - 02.2019
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service
  • Extensively trained new and existing employees
  • Held weekly meetings to discuss key issues with team members
  • Strategically placed methods to achieve operational goals and targets
  • Delegated tasks to team members to optimize productivity
  • Interviewed, hired and trained new quality customer service representatives
  • Fostered positive employee relationships through effective communication, training and development coaching.

Education

Associate of Arts -

Collin College
Frisco, TX
01.2016

High School Diploma -

Wakeland High School
Frisco, TX
01.2013

Skills

  • Active listening skills
  • Sharp problem solver
  • Invoice processing
  • Strong organizational skills
  • HIPAA compliance
  • Critical thinking skills
  • Detail-oriented
  • Calm under pressure
  • Microsoft Excell
  • Microsoft Word
  • Team Leadership

Timeline

Consultant

Altair Global
02.2020 - Current

Associate Consultant

Altair Global
04.2019 - 02.2020

Brand Ambassador

Beacon Brand Solutions
11.2018 - 02.2021

Team Lead

The Reny Company
05.2015 - 02.2019

Associate of Arts -

Collin College

High School Diploma -

Wakeland High School

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Ricardo Riojas