Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Rivera Santiago

Buffalo,NY

Summary

Skilled in training coordination and machinery operation, driving team proficiency and adherence to safety standards. Expertise in developing training materials and enhancing processes, resulting in improved employee performance and productivity. Committed to fostering a collaborative work environment that prioritizes quality and operational excellence.

Overview

15
15
years of professional experience

Work History

Training Coordinator

3M
Tonawanda, New York
06.2025 - Current
  • Developed and delivered training programs for new hires, transfers, and existing employees.
  • Coordinated hands-on classroom and demonstration-based training, enhancing employee skills and knowledge application.
  • Assessed employee knowledge, skills, and training progress; provided constructive feedback.
  • Created and maintained training materials, work instructions, and instructional resources to support effective learning.
  • Collaborated with engineering and department leadership to design training for new processes and products.
  • Supported employee certification programs, ensuring accuracy of training documentation.
  • Tracked training completion rates and communicated progress to supervisors effectively.
  • Identified training needs and recommended enhancements, contributing to improved safety protocols and increased productivity.

Wrapping Operator AA

3M
Tonawanda, NY
03.2017 - Current
  • Certified Wrapping Operator at the Lam Line Department.
  • Operate machinery: Wrapper, Tray-former, Top-loader, Case-Packer, Palletizer & Die Cutter.
  • Trained team members on operation of wrappers 8 and 11, enhancing team proficiency and safety.
  • Inspected printed material for clarity, color fidelity, registration accuracy, and overall quality, ensuring high standards before releasing finished goods.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Ensured that all safety procedures were followed while operating the machines.
  • Resolved operational issues by troubleshooting mechanical problems and adjusting parameters, minimizing downtime and maintaining production flow.
  • Conducted regular inspections of all equipment parts to identify potential malfunctions before they occur.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Verified production orders prior to starting set-up.

Utility & Cutter Operator

Volt Workforce Solutions
Tonawanda, NY
09.2016 - 03.2017
  • Ensured safe operations and organized work areas while training employees on die-cutting equipment and safety procedures.
  • Inspected, tested, and troubleshot tools, adjusting settings to mitigate hazards.
  • Documented utility operations and maintenance activities in daily reports.
  • Disposed of defective equipment according to established safety protocols.

Archives Intern

Architecture Resources PC
Buffalo, NY
08.2015 - 08.2015
  • Processed and organized physical and digital archival materials, supporting the creation of an electronic records archive.
  • Organized archival materials for architecture projects and historical documents.
  • Cataloged items using digital management systems for easy retrieval.
  • Assisted in research for architectural history and design trends.
  • Collaborated with team members on design competition, enhancing project development and presentation.

Tutor & Mentor

AmeriCorp & Upward Bound @ D’youville College
Buffalo, NY
06.2012 - 08.2015
  • Tutored individuals and groups in Mathematics and Science, enhancing students' understanding, study strategies, problem-solving skills, and overall academic performance.
  • Coordinated college application preparation by organizing resumes, transcripts, recommendation letters, and other materials, fostering collaboration through teamwork-building activities.
  • Photographed events, parties, and portraits while collaborating with design teams to meet project specifications.
  • Managed package deliveries and facilitated daily operations at the facility, ensuring smooth logistical processes.

Summer Intern

LPCiminelli | Watts Architecture & Engineering.
Buffalo, NY
06.2011 - 07.2011
  • Duo Collaborative summer internship.
  • Participated in meetings and brainstorming sessions while gaining hands-on experience in urban planning from industry professionals.
  • Verified data accuracy, organized and maintained physical archives, and retrieved documents and photographs as requested by staff.
  • Supported daily administrative and project tasks while developing professional knowledge and workplace skills.

Education

Bachelor of Science - Architecture & Urban Planning

SUNY At Buffalo
Buffalo, NY
05-2011

High School Diploma -

International Prep At Grover Cleveland
Buffalo, NY
05-2011

Skills

  • Training & mentoring
  • Instructional Design
  • Documentation skills
  • Visual Aids Development
  • Manufacturing operations
  • Safety compliance
  • Process improvement
  • Team collaboration
  • Problem-Solving & Strong Work Ethic

Languages

  • English & Spanish

Timeline

Training Coordinator

3M
06.2025 - Current

Wrapping Operator AA

3M
03.2017 - Current

Utility & Cutter Operator

Volt Workforce Solutions
09.2016 - 03.2017

Archives Intern

Architecture Resources PC
08.2015 - 08.2015

Tutor & Mentor

AmeriCorp & Upward Bound @ D’youville College
06.2012 - 08.2015

Summer Intern

LPCiminelli | Watts Architecture & Engineering.
06.2011 - 07.2011

Bachelor of Science - Architecture & Urban Planning

SUNY At Buffalo

High School Diploma -

International Prep At Grover Cleveland

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Ricardo Rivera Santiago