Ricardo Rodriguez
OnTheGo PhotoBooths Inc.
San Bernardino,CA
2
Languages
1
Certification
5
years of professional experience
Detail-oriented administrative professional with experience in healthcare support and university operations. Expertise includes scheduling, records management, Epic EMR, and clinical coordination. Led cross-functional teams to enhance operational efficiency and streamline communications. Bilingual in English and Spanish, with strong project coordination and problem-solving skills, aspiring to advance into healthcare operations and leadership roles.
Work History
Business Operations Manager
3 Years 2 Months- Streamlined scheduling workflows to reduce conflicts across booth installations, pickups, and service requests.
- Managed multiple projects simultaneously while professionally resolving client concerns to enhance client satisfaction.
- Coordinated client scheduling, contracts, invoices, event logistics, and follow-up communication to ensure seamless event execution.
- Maintained and organized client records and delivered exceptional customer service before, during, and after events.
- Directed daily operations, aligning event logistics, staffing, and equipment readiness with client bookings.
Emergency Department Medical Scribe
10 Months- Documented emergency department encounters in real time, capturing history, physical exam findings, procedures, and medical decision-making in Epic EMR while protecting confidential health information under HIPAA.
- Supported physicians with accurate electronic health record updates, reducing documentation gaps during high-volume patient care.
- Partnered with physician attendants and residents in fast-paced emergency department to enhance workflow efficiency.
- Verified records for accuracy and completeness, prioritizing tasks in a dynamic environment.
Behavioral Interventionist
1 Year 7 Months- Maintained confidential client documentation, implemented ABA strategies with children with ASD, tracked progress in Excel, communicated with families, and supported educational services.
- De-escalated escalating behaviors using calm redirection and approved intervention methods.
- Collected accurate session data to track progress and inform treatment adjustments.
- De-escalated challenging behaviors through calm redirection and approved intervention methods, contributing to a positive learning environment.
Lead Administrative Assistant
1 Year- Delivered front-desk support to students, visitors, and campus partners, ensuring a welcoming and efficient environment.
- Coordinated campus events and reserved spaces while maintaining spreadsheets and supporting budgeting and administrative operations for successful event execution.
- Managed event logistics for cultural programs, reserving rooms, preparing materials, and supporting smooth execution.
- Coordinated daily office operations, prioritizing correspondence, scheduling, and student inquiries with accuracy.
- Prepared meeting agendas, documented minutes, and tracked follow-up actions for staff and campus partners.
Education
B.S. - Natural Sciences - Science & Society Concentration
High School Diploma
High School Diploma
Mandated Reporter Certification
B.L.S. - First Aid / CPR/AED Certified
Skills
Project management
Project Coordination
Microsoft Office expertise
Records Management
Customer service excellence
Calendar Coordination
Budgeting and Forecasting
Microsoft Office
Google Workspace
Epic EMR
Healthcare Operations
Medical Terminology
Operational Strategy
Team Collaboration
Cross-Cultural Communication
Staff management
Critical thinking
65+ WPM Typing
Bilingual (English/Spanish)
Financial Oversight
Accomplishments
- Collaborated with Loma Linda University Childrens Hospital in a philanthropy to lead and raise over $17,000 with Kappa Sigma Organization.
- Served on the Executive Committee for 3 organizations at CSUSB.
Certification
- Basic Life Skills & CPR, American Red Cross - 2025-2027
- San Bernardino County Food Handlers Card
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Kappa Sigma Leadership of the Year 2021-2022 & 2022-2023
- Exemplified strong leadership, communication, networking, and brotherhood to excel and provide the chapter organization with greater resources and success.
Timeline
Emergency Department Medical Scribe
Loma Linda University Health Care
2024.05 - 2025.03Read More
Business Operations Manager
OnTheGo PhotoBooths Inc.
2023.08 - CurrentRead More
Behavioral Interventionist
ILearn Behavioral Strategies
2023.01 - 2024.08Read More
Lead Administrative Assistant
CSUSB LatinX Center
2022.01 - 2023.01Read More
American Red Cross
B.L.S. from First Aid / CPR/AED Certified
Read More
California Food Handlers Card
Read More
California State University, San Bernardino
B.S. from Natural Sciences - Science & Society Concentration
Read More
Cajon High School
High School Diploma
Read More
Cajon
High School Diploma
Read More