Summary
Work History
Education
Skills
Languages
Timeline
Generic
Ricardo Rosales

Ricardo Rosales

Albuquerque

Summary

I am a motivated team player with experience in fast-paced environments. Exceptional in communication, understanding, adaptability, and following instructions. I ensure that the customer/patient is satisfied with the service being provided. Without fail delivers friendly service, building a positive impression, even in high-pressure environments.

Work History

Community Health Volunteer

Simply Salud
Albuquerque
06.2025 - Current
  • Performed administrative tasks such as scheduling appointments and maintaining patient files.
  • Established relationships with primary care providers in order to facilitate referrals for patients in need of specialized care.
  • Maintained accurate records of all patient interactions including assessments, referrals, follow-up visits.
  • Returned calls, emails and faxes according to departmental policy.
  • Answered calls and interacted with community members to provide information on advocacy services.

Presbyterian Healthcare Services

Volunteer Work
Albuquerque
04.2025 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained a clean and organized environment by restocking shelves with gloves, blankets, and medical supplies.
  • Supported medical staff (doctors, nurses, and CNAs) by keeping patients' room environment clean.
  • Helped medical staff with anything necessary within the department.

Education

Bachelor of Science -

University of New Mexico
Albuquerque, NM
05-2028

Integrated Studies -

Central New Mexico Community College
Albuquerque, NM
05-2024

High School Diploma -

College And Career High School
Albuquerque, NM
04-2024

Skills

  • Team collaboration
  • Customer service
  • Scheduling
  • Problem solving
  • Effective communication
  • Attention to detail
  • Team assignments
  • Bilingual in English and Spanish
  • Verbal and written communication
  • Fast learner
  • Multitasker

Languages

English
Professional
Spanish
Professional

Timeline

Community Health Volunteer

Simply Salud
06.2025 - Current

Presbyterian Healthcare Services

Volunteer Work
04.2025 - Current

Bachelor of Science -

University of New Mexico

Integrated Studies -

Central New Mexico Community College

High School Diploma -

College And Career High School