Ricardo Samchez
Hales Corners
Summary
Dynamic House Manager with a proven track record at Sarakate Sober Living, excelling in exceptional organization and safety management. Enhanced family satisfaction through proactive problem-solving and effective event planning. Skilled in inventory management and staff training, fostering a positive environment while ensuring operational efficiency and adherence to safety protocols.
Overview
14
14
years of professional experience
1
1
Certification
Work History
House Manager
Sarakate Sober Living 262-327-2971
Waukesha
12.2025 - Current
- Assisted in daily household management tasks, ensuring smooth operations and adherence to schedules.
- Supported inventory management by organizing supplies and maintaining cleanliness in common areas.
- Coordinated household maintenance requests, liaising with service providers for timely resolutions.
- Learned safety protocols and procedures to ensure a secure environment for all residents.
- Adapted quickly to changing household needs, demonstrating flexibility in role responsibilities.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Provided support in event planning, helping to organize family gatherings and activities effectively.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Conducted regular meetings with staff to address concerns and enhance team collaboration.
- Oversaw budgeting and resource allocation for operational efficiency and effectiveness.
- Implemented and maintained house rules to promote accountability among residents.
- Coordinated daily operations to ensure a supportive living environment for residents.
- Monitored resident progress and provided feedback to support individual recovery journeys.
- Developed training programs for new staff, focusing on best practices in sober living management.
- Enhanced safety protocols, ensuring compliance with health regulations and promoting well-being of residents.
- Established partnerships with local service providers to facilitate resources for residents.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Night Shift Manager
Wingstop
Waukesha, WI
09.2023 - 06.2024
- Supervised nightly operations to ensure compliance with safety protocols and efficiency standards.
- Managed team scheduling, optimizing labor resources for peak productivity during night shifts.
- Conducted regular inventory checks, maintaining accurate stock levels and minimizing discrepancies.
- Trained new staff on operational procedures and safety guidelines to enhance team performance.
- Implemented quality control measures, ensuring product consistency and adherence to company standards.
- Monitored equipment functionality, coordinating maintenance to prevent production delays.
- Analyzed shift reports to identify trends, informing management decisions for operational improvements.
- Prepared materials for following shift.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Achieved consistent compliance with company standards, adhering to local regulations governing nighttime business operations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Improved employee productivity by implementing efficient work schedules and task delegation.
- Cooperated with coworkers to improve customer experience and manage storefront.
Painter
Hoffmannns Painting Llc 262-442-2104
Pewaukee
03.2020 - 08.2023
- Prepared surfaces by cleaning, sanding, and priming for optimal paint adhesion.
- Applied various painting techniques to achieve desired finishes on multiple surfaces.
- Maintained tools and equipment in proper working order to ensure efficiency.
- Organized work areas to enhance safety and productivity during painting tasks.
- Collaborated with team members to meet project deadlines effectively.
- Learned new painting techniques and technologies to improve skill set and efficiency.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Applied various painting techniques to enhance surface finishes and aesthetics.
- Utilized airless sprayers and brushes to deliver high-quality paint applications.
- Coordinated with team members to ensure timely project completion and customer satisfaction.
- Conducted quality inspections to maintain adherence to industry standards and specifications.
Owner/operator
Spoon Restaurant
Waukesha, WI
02.2015 - 08.2019
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented marketing strategies to increase customer engagement and brand awareness.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve profitability.
- Trained and mentored staff, enhancing team performance and service standards.
- Analyzed financial reports, identifying trends to inform budgeting and resource allocation decisions.
- Established vendor relationships, negotiating contracts to secure favorable terms for supplies and services.
- Implemented customer feedback systems, driving improvements in service quality based on insights collected.
- Ensured compliance with health and safety regulations, maintaining a safe environment for employees and customers.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Landscaping Crew Member
Josh's property management 612-965-1439
Waukesha county
03.2012 - 01.2015
- Operated and maintained landscaping tools and equipment, ensuring safety and efficiency during tasks.
- Executed planting, pruning, and mulching to enhance aesthetic appeal of residential and commercial properties.
- Collaborated with team members to complete landscaping projects on time while adhering to quality standards.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Preserved property value through regular upkeep of grounds and outdoor spaces.
- Performed planting, watering, mulching, and edging of lawns.
- Installed stonework according to landscape design plan and client specifications.
- Enhanced landscape aesthetics by trimming trees, shrubs, and hedges.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Promoted safety by utilizing personal protective equipment and following established guidelines during all tasks.
- Contributed to team efficiency through clear communication and collaboration on assigned tasks.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
High School Diploma -
Waukesha North
Waukesha, WISkills
Calendar management
- Exceptional organization
- Preventive Maintenance
- Employee scheduling
- Safety management
- Staff training
- Appointment coordination
- Financial management
- Event planning
- Housekeeping
- Menu planning
- Expense management
- First aid training
- Quality service
- Activity supervision
- Behavior modeling
- Activities scheduling
- Budgeting expertise
- Grocery shopping
- Personal shopping
- Transportation arrangements
- Cleaning proficiency
- Budget administration
- Facility oversight
- Maintenance coordination
- Budget adherence
- Emergency response
- Maintenance and repair management
- Household maintenance
- Guest relations
- Facility inspections
- Skill building
- Home assessment
- Culinary skills
- Decision-making
- Clear communication
- Problem-solving
- Policy enforcement
- Staff scheduling
- Microsoft office
- Budget preparation
- Cross-department collaboration
- Inventory monitoring
- Process monitoring
- Conflict resolution
- Customer service
- Employee work scheduling
- Equipment purchasing
- Materials requisition
- Stock inventory management
- Creative thinking
- Employee training and development
- Supply management
- Personnel problem management
- Team guidance and motivation
- Safety protocols
- Performance assessment
- Vendor relationship management
- Customer relations
- Complaints handling
- Word processing
- Powered floor washers
- Procedure implementation
- Health and safety compliance
- Timekeeping
- Standards compliance
- Administrative oversight
- Performance evaluation
- Applicant screening and hiring
- Painting work
- Facilities inspection
Preventive Maintenance
Exceptional organization
Appointment coordination
Staff training
Employee scheduling
Safety management
Housekeeping
Menu planning
First aid training
Quality service
Behavior modeling
Activities scheduling
Transportation arrangements
Facility oversight
Cleaning proficiency
Computer operations
Retail sales
Mechanical knowledge
Microsoft excel
Administrator experience
Barista experience
Dependability
Food safety
Distribution
Business development
Customer communication
Manufacturing experience
Shipping and receiving
Route driving
Label accuracy verifications for packaging
Cooking
Forklift
Restaurant experience
Custodian experience
Interpersonal skills
Personal protective equipment use (ppe)
Packing
Organization skills
Order selector
Intake
Time management
Office experience
Management
Customer service
Customer complaint resolution
Fast casual experience
Food preparation
Delivery driver
Sales
Cash handling and budgeting
Cargo van operations
Hand tool skills
Handle outdoor work
3g
Micrometer
Accomplishments
Well I struggled with addiction in my past and made a conscious choice to get my life back and put my knowledge into the field so I can help others
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Certification
CDL B
Pallet jack certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
House Manager
Sarakate Sober Living 262-327-2971
12.2025 - Current
Night Shift Manager
Wingstop
09.2023 - 06.2024
Painter
Hoffmannns Painting Llc 262-442-2104
03.2020 - 08.2023
Owner/operator
Spoon Restaurant
02.2015 - 08.2019
Landscaping Crew Member
Josh's property management 612-965-1439
03.2012 - 01.2015
High School Diploma -
Waukesha North