Ricardo Santana
Houston,TX
Summary
Professional in lumber industry with strong expertise in sales and customer service. Demonstrates keen ability to assess client needs, recommend appropriate products, and ensure customer satisfaction. Known for effective team collaboration, reliability, and adaptability to changing demands. Skilled in inventory management, product knowledge, and maintaining safe and organized work environment.
Overview
4
4
years of professional experience
Work History
Lumber Sales Associate
La Esquinita- Lumber Sales
08.2020 - 01.2025
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
Education
Associate of Science - Teacher
Houston Community College
Houston, TX12-2029
Skills
- Worksite Safety Management
- Retail Product Merchandising
- Project estimation
- Forklift Operation Experience
- Client Support
- Effective Organization
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Declined Lumber Sales which led to help improving Lumber Sales.
Languages
English
Professional Working
Timeline
Lumber Sales Associate
La Esquinita- Lumber Sales
08.2020 - 01.2025
Associate of Science - Teacher
Houston Community College
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