Ricardo Serrano
Farmersville,CA
Summary
Retail sales associate versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Platt Electric Supply
05.2022 - Current
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse procedures.
- Provided excellent internal customer service by working closely with others to address and resolve any issues related to warehouse operations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Strengthened communication skills through regular interactions with customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Engaged with customers to build rapport and loyalty.
Loader
Wonderful Citrus
02.2021 - Current
- Loaded/unloaded pallets into trailers using a stand-up forklift
- Offloaded inbound pallets and placed them in racks after systematically receiving
- Strengthened communication skills through regular interactions with others.
- Collaborated with team members to maintain efficient workflow.
- Assisted putaway team when needed.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Managed time efficiently in order to complete all tasks within deadlines.
Seasonal Inbound Associate
Target DC
08.2020 - 01.2021
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Receiving Associate
Crest Logistics
01.2017 - 07.2020
- Filled out paperwork for the load being received or shipped out
- Improved warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
- Loaded produce in temperature-controlled locomotive cars
- Systematically and physically loaded trailers with pallets for outbound orders
- Inspected produce for quality assurance
- Operated forklift with clamp attachment to break down or build up cartons on pallets
Loader
VF Outdoor
05.2016 - 01.2017
- Took cartons from a conveyor line and manually palletized them in their designated locations
- Loaded freight with an electric pallet jack into a trailer
- Assisted in parcel shipping for a period of two months
- Maintained a clean working environment by way of housekeeping.
Education
No Degree - Customer Service
Platt Universitry
Beaverton, OR06.2023
No Degree - Customer Service
Platt University
Beaverton, OR01.2023
H.S. Diploma -
Valley High School
Delano, CA06.2015
Skills
- Reliability
- Problem Solving
- Staging and Sorting
- Certified Forklift Operator
- Receiving and Processing Shipments
- Inventory Tracking
- Equipment Operation
- Order picking and processing
- Relationship Building
- Store Opening and Closing
Awards
- Forklift Certification
Languages
Spanish
Professional Working
Timeline
Warehouse Associate
Platt Electric Supply
05.2022 - Current
Loader
Wonderful Citrus
02.2021 - Current
Seasonal Inbound Associate
Target DC
08.2020 - 01.2021
Receiving Associate
Crest Logistics
01.2017 - 07.2020
Loader
VF Outdoor
05.2016 - 01.2017
No Degree - Customer Service
Platt Universitry
No Degree - Customer Service
Platt University
H.S. Diploma -
Valley High School
Similar Profiles
Jamie FransJamie Frans
Assistant Branch Manager at Platt Electric SupplyAssistant Branch Manager at Platt Electric Supply
Stephen BerhowStephen Berhow
Truck Driver I at Platt Electric Supply/Rexel USATruck Driver I at Platt Electric Supply/Rexel USA
Mike GodseyMike Godsey
Counter Sales Associate at Platt Electric SupplyCounter Sales Associate at Platt Electric Supply
David AndersonDavid Anderson
Branch Manager at Platt Electric SupplyBranch Manager at Platt Electric Supply
Jessica Lemus-GuzmanJessica Lemus-Guzman
Crew Member at ChipotleCrew Member at Chipotle