Ricardo Silva
Yuba City,US
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient employee with excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Runner
Goodfellow Bros
Sacramento, CA
02.2024 - Current
- Actively supported field operations through pickup and delivery of small tools, traffic control items, company vehicles and construction materials.
- Loaded and unloaded vehicles with merchandise for delivery & pickup.
- Delivered equipment and machinery to various job sites for Supervisors.
- Handled various errands for employees throughout company.
- Notified dispatch of any changes in route due to traffic or other conditions.
- Followed established routes for delivering packages within designated time frames.
- Ensured all safety protocols were followed while loading and unloading items from vehicles.
- Communicated regularly with supervisors regarding any issues that arose during deliveries.
- Provided excellent customer service when interacting with clients during pickups or deliveries.
Delivery Driver
DSR2 Amazon Warehouse
05.2022 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Packer
Andean Naturals, Inc.
07.2017 - 08.2019
- Maintained a clean and organized work environment, promoting safety and productivity.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Aided in maintaining stock levels by promptly notifying supervisors of low supplies or damaged items.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
Sales Associate
Forever 21
04.2013 - 08.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Usher
Cinemark Yuba City
05.2014 - 03.2015
- Enhanced customer satisfaction by providing personalized service and addressing individual needs.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
- Directed ticket holders to seats and facility locations.
Education
Associate of Science - Occupational Therapy Assistance
Yuba College
Marysville, CA01.2019
Skills
- Dependable and Reliable
- Problem Solving
- Customer Service
- Bilingual
- Clean Driving Record
References
References available upon request.
Timeline
Runner
Goodfellow Bros
02.2024 - Current
Delivery Driver
DSR2 Amazon Warehouse
05.2022 - Current
Packer
Andean Naturals, Inc.
07.2017 - 08.2019
Usher
Cinemark Yuba City
05.2014 - 03.2015
Sales Associate
Forever 21
04.2013 - 08.2016
Associate of Science - Occupational Therapy Assistance
Yuba College
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