Ricardo Tipan
Dallas,TX
Summary
Passionate and results-oriented sophomore at Dallas College, pursuing an Associate of Science degree with plans to transfer to UT Arlington for a major in Aerospace Engineering. Dedicated to leveraging strong problem-solving skills and a keen interest in aviation, aerodynamics, propulsion systems, and advanced materials to contribute to innovative engineering solutions. Skilled in time management, teamwork, and adapting to dynamic challenges, with a strong foundation in mathematics, physics, and computer-aided design.
Overview
1
1
year of professional experience
Work History
Operations Management and Quality Control Lead
Likewize Warehouse
09.2023 - Current
- Supervised and led a team in managing approximately 200 incoming goods daily, ensuring optimal performance and adherence to company quality standards.
- Operated and managed specialized machinery to inspect and qualify goods, maintaining compliance with quality criteria.
- Collected, analyzed, and accurately submitted data on inventory levels, product quality, and operational metrics to support decision-making.
- Collaborated with the data team to present comprehensive reports and actionable insights, driving process improvements.
- Trained and onboarded new employees, leveraging hands-on experience in warehouse operations to ensure seamless integration.
- Prepared and delivered presentations to team leads and stakeholders, contributing to strategic discussions and operational enhancements.
- Assisted in cross-functional initiatives aimed at improving efficiency and fostering team collaboration across departments.
Service Schduler/ Data Entry
Moxie Pest Control
05.2024 - 09.2024
- Managed approximately 50 customer calls daily, ensuring accurate data entry into company records and maintaining up-to-date customer information in detailed Excel spreadsheets.
- Communicated with customers via phone to schedule and confirm pest control appointments, proactively resolving scheduling conflicts and ensuring a seamless experience.
- Collaborated with the operations team to coordinate service appointments and optimize technician routing, improving overall operational efficiency.
- Delivered exceptional customer service by addressing inquiries, resolving concerns, and providing timely follow-ups to ensure high customer satisfaction.
- Prepared and analyzed reports to track service completion rates and customer satisfaction metrics, offering actionable insights to drive operational improvements.
Education
Bachelor of Science - Aerospace Engineering
The University of Texas At Arlington
Arlington, TX09-2027
Associate of Science - Aerospace Engineering
Dallas College
Dallas, TX09-2025
Skills
- Data Analysis
- Quality Control Tools
- Customer Focus
- Documentation Review
- Quality Management Systems
- Problem-Solving
- Leadership and Team Coordination
- Financial Management and Budgeting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Schduler/ Data Entry
Moxie Pest Control
05.2024 - 09.2024
Operations Management and Quality Control Lead
Likewize Warehouse
09.2023 - Current
Bachelor of Science - Aerospace Engineering
The University of Texas At Arlington
Associate of Science - Aerospace Engineering
Dallas College
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