Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Ricardo Torres

Green Bay,WI

Summary

With a steadfast commitment to justice and an unwavering work ethic, I am dedicated to advocating for the rights and fair treatment of immigrants. Grounded in a deep sense of empathy and understanding, I strive to ensure that every individual, regardless of their background, receives equitable opportunities and treatment. My professional journey is defined by a tireless pursuit of justice, whether through legal avenues, community activism, or policy advocacy. Fueled by a passion for social justice, I am relentless in my efforts to challenge systemic barriers and promote inclusivity and equality for all immigrants, recognizing their invaluable contributions to our society.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Legal Assistant

Voces De La Frontera
Green Bay, WI
02.2024 - Current
  • Maintained client confidentiality in all matters.
  • Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
  • Assisted with document production and deposition preparation.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Researched current developments in Immigration Law and kept abreast of changes in policy or procedures.
  • Assisted in preparing affidavits of support and visa applications.
  • Communicated regularly with clients via phone, email or mail regarding the progress of their cases.
  • Reviewed immigration forms and documents for accuracy and completeness.
  • Prepared legal petitions, applications, and other documents related to immigration cases.
  • Conducted interviews with clients to obtain detailed information regarding their immigration status.
  • Drafted letters to government agencies in response to requests for additional information or clarification.
  • Coordinated translation services when needed for foreign language documents.

Political Organizer

Voces De La Frontera Action
Green Bay, WI
03.2023 - Current
  • Coordinated and managed grassroots political campaigns.
  • Developed and implemented outreach strategies to engage target audiences, including voter registration drives.
  • Conducted research on current issues, legislation, and candidates to inform campaign messaging.
  • Built relationships with local leaders in order to secure endorsements for candidates or causes.
  • Recruited volunteers and interns to assist with canvassing efforts and phonebanking.
  • Researched voting trends in key districts in order to identify areas that could be targeted more effectively.
  • Identified potential partners within the community who could help advance an organization's mission.

Program Assistant

Boys and Girls Club
Green Bay, WI
01.2023 - 03.2023
  • Provided safe, nurturing and stimulating environment for children.
  • Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
  • Observed and monitored the safety of all children in care.
  • Developed positive relationships with parents and guardians to ensure their child's needs were met.
  • Collaborated with colleagues to provide a high standard of care for each child.
  • Supported the development of individual plans based on the interests and abilities of each child.
  • Encouraged self-expression through various art forms such as music, painting, drawing.

Senior Customer Service Representative

Schneider
Green Bay, VA
05.2022 - 01.2023
  • Developed and implemented customer service policies and procedures.
  • Provided technical support to customers via phone, email, and chat.
  • Resolved escalated customer complaints in a timely manner.
  • Analyzed customer data to identify opportunities for upselling services.
  • Assisted in developing strategies to improve the overall customer experience.
  • Identified trends in customer issues and provided recommendations for resolution.
  • Handled difficult situations with tact, diplomacy, and professionalism.
  • Collaborated with other departments such as Sales, Marketing, and Technical Support.

Education

Bachelor of Arts - Political Science

Saint Norbert College
De Pere, WI
05-2026

High School Diploma -

Notre Dame Academy
Green Bay, WI
05-2022

Skills

  • Proofreading
  • Legal Document Preparation
  • Case Management
  • Legal Compliance
  • Document Preparation
  • Quality Control
  • Client service and support
  • Legal Terminology
  • Negotiation
  • Legal research and writing
  • Immigration Law
  • Communication
  • Active Listening
  • Problem-Solving
  • Spanish translation
  • Strong Work Ethic

Accomplishments

  • Honor Roll All 4 Years of High School
  • Dean's List 2 Semesters in College

Certification

  • 40 Hour ICIRR Training Completed
  • Intro To U-Visa CLINIC Training Completed
  • Intro to Family-Based Immigration

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Legal Assistant

Voces De La Frontera
02.2024 - Current

Political Organizer

Voces De La Frontera Action
03.2023 - Current

Program Assistant

Boys and Girls Club
01.2023 - 03.2023

Senior Customer Service Representative

Schneider
05.2022 - 01.2023

Bachelor of Arts - Political Science

Saint Norbert College

High School Diploma -

Notre Dame Academy
  • 40 Hour ICIRR Training Completed
  • Intro To U-Visa CLINIC Training Completed
  • Intro to Family-Based Immigration
Ricardo Torres