Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Torres

Lynwood,WA

Overview

6
6
years of professional experience

Work History

INSTALLER & COUNTERTOP FABRICATION

FiveSTAR Granite
03.2023 - Current
  • Installed Countertops in residential and commercial settings
  • Measured and marked surfaces for accurate installations
  • Cut and fitted materials to precise specifications
  • Assembled and secured countertops & cabinets
  • Troubleshot and resolved installation issues
  • Collaborated with contractors and customers to ensure satisfaction
  • Fabricated countertops from various materials (Granite, quartz, marble)
  • Operated machinery for fabrication (Saws, routers, polishers, B.A.C.A)
  • Ensured safety of himself and others in all activities.

DELIVERY DRIVER

Amazon
04.2021 - 11.2022
  • Completed on-time deliveries by choosing best and most efficient routes
  • On time and committed
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Delivered packages to customer doorsteps and business offices
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.

CUSTOMER SERVICE AGENT

Nexxt Motel
12.2019 - 03.2021
  • Resolved concerns with products or services to help with retention and drive sales
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
  • Used internal software to process reservations, check-ins and check-outs
  • Kept accounts in balance and ran daily reports to verify totals
  • Collaborated with team members to handle guest requirements from check-in through check-out
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Server/buser

Mofongo Restaurant
12.2018 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Colegio Isaac Newton
Cuiaba-MT, Brazil

Some Engeneering college -

UNEMAT

Skills

  • Customer Relations
  • Documentation and reporting
  • Conflict Resolution
  • Outstanding communication skills
  • Empathetic and genuine
  • Training development aptitude
  • Exemplary work ethic
  • English, Portuguese And Spanish
  • Problem-solving Customer assistance
  • Guest inquiries
  • Teambuilding
  • CRM expirience
  • Office Excell
  • One Drive, One Note

Timeline

INSTALLER & COUNTERTOP FABRICATION

FiveSTAR Granite
03.2023 - Current

DELIVERY DRIVER

Amazon
04.2021 - 11.2022

CUSTOMER SERVICE AGENT

Nexxt Motel
12.2019 - 03.2021

Server/buser

Mofongo Restaurant
12.2018 - 05.2019

High School Diploma -

Colegio Isaac Newton

Some Engeneering college -

UNEMAT

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Ricardo Torres