RICARDO TORRES Jr
Kenosha
Summary
Business Operations professional with experience leading high volume operations, improving workflows, coaching teams, and ensuring compliance in fast paced environments. Recognized for building strong relationships, solving operational challenges, and supporting organizational growth through effective leadership and process improvement. Seeking to contribute to a corporate organization focused on operational excellence and long term business success.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Assistant Store Manager
Community Choice Financial Inc.
Racine, WI
12.2025 - Current
- Managed daily store operations and led team to achieve sales goals and enhance overall performance.
- Oversaw staff training and coached team members to enhance operational efficiency and increase customer retention.
- Delivered exceptional customer service while ensuring compliance with financial regulations and company policies, fostering customer trust.
Account Manager
Cocoa Inc
Milwaukee, WI
06.2025 - 11.2025
- Managed strategic relationships with a portfolio of customers to drive revenue and ensure long-term account growth.
- Executed strategic business meetings and led marketing campaigns, enhancing brand awareness and driving product adoption.
- Monitored account performance metrics, identifying opportunities for expansion and improving service delivery.
Sales Associate / Team Lead
Walmart
Scottsdale, AZ
01.2023 - 12.2024
- Directed daily operations for high-volume retail team, facilitating business meetings to align strategies with corporate initiatives.
- Reviewed team performance and provided actionable feedback, ensuring adherence to high service standards.
- Analyzed sales metrics, inventory reports, and customer satisfaction data, identifying trends to enhance operational efficiency.
CNA / Caregiver
Various Facilities
Casa Grande, AZ
06.2022 - 01.2023
- Delivered resident care and daily living assistance in multiple senior living communities, enhancing quality of life for residents.
- Advocated for patient needs and facilitated communication between medical staff and families, promoting cohesive care and support.
- Executed accurate clinical documentation and ensured compliance with healthcare protocols and safety standards, supporting optimal patient outcomes.
Logistics Coordinator
Lucid Motors
Casa Grande, AZ
06.2022 - 01.2023
- Coordinated logistics operations and inventory movement in high-tech manufacturing environment to ensure seamless supply chain flow.
- Coordinated inbound and outbound shipments to optimize delivery schedules.
- Managed inventory levels to ensure product availability for production needs.
- Streamlined workflow and enhanced supply chain communication to facilitate on-time project delivery.
- Collaborated with suppliers to streamline procurement processes and reduce delays.
Education
High School Diploma - undefined
Indian Trail Academy
Kenosha, WISkills
- Business Operations
- Operations Management
- Team Leadership
- Process Improvement
- Performance Management
- Project Coordination
- Workflow Optimization
- Inventory & Logistics
- Customer Experience
- Microsoft Office (Excel, Word, Outlook)
- Regulatory Compliance
- Cross Functional Collaboration
- Problem Solving
Certification
- Certified Pharmaceutical Sales Representative (CPSR) – Issued 2025-11
- BLS, CPR, & First Aid Certifications
Open to relocate
Open to Relocation | Willing to relocate nationwide for the right opportunity
Timeline
Assistant Store Manager
Community Choice Financial Inc.
12.2025 - Current
Account Manager
Cocoa Inc
06.2025 - 11.2025
Sales Associate / Team Lead
Walmart
01.2023 - 12.2024
CNA / Caregiver
Various Facilities
06.2022 - 01.2023
Logistics Coordinator
Lucid Motors
06.2022 - 01.2023
High School Diploma - undefined
Indian Trail Academy