Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Ricardo Valdez

Sacramento,CA

Summary

Hardworking and motivated Sales Manager with 20+ years of Management experience, including Multi unit management and a record of success in sales industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

24
24
years of professional experience

Work History

Front End

Costco
Sacramento
12.2022 - Current
  • Front End Assistant
  • Lot
  • Maintenance
  • Member Services
  • Sales
  • Membership
  • Supervisor In Training
  • Back-up Supervisor

Manager

Wireless Advocates
Sacramento, CA
08.2008 - 12.2022
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Recruited and hired qualified candidates to fill open positions.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.

Manager

RadioShack
Sacramento, CA
10.2000 - 09.2008
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Education

High School Diploma -

Sacramento City College
Sacramento, CA

Skills

  • Marketing
  • Strategic Planning
  • Operations Management
  • Business Development
  • Policy Implementation
  • Expense Tracking
  • Staff Development
  • Workforce Management
  • Performance Management
  • Time Management
  • Performance Evaluations
  • Complex Problem-Solving
  • Verbal and Written Communication
  • Key Performance Indicators
  • Sales and Marketing
  • Employee Training and Development

references

  • Jasmine Miller Employee 916-769-5975
  • Deanna Tanner District Manager 916-764-7962

Timeline

Front End

Costco
12.2022 - Current

Manager

Wireless Advocates
08.2008 - 12.2022

Manager

RadioShack
10.2000 - 09.2008

High School Diploma -

Sacramento City College

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Ricardo Valdez