Ricardo Zapata
athens,Georgia
Summary
Dynamic Alignment Technician with expertise in wheel alignment and automotive diagnostics. Proven ability to enhance customer satisfaction through effective communication and critical thinking. Skilled in diagnosing brake systems and suspension issues, ensuring optimal vehicle performance and safety. Committed to delivering exceptional service and fostering teamwork.
Overview
2
2
years of professional experience
Work History
Alignment Technician
Mavis Tire and Brakes
06.2024 - 08.2025
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
- Explained alignment diagnostic results to customers and recommended best course of action.
- Assisted customers in understanding the importance of proper wheel alignment for optimal driving conditions.
Floor Associate
YourPie
11.2023 - 03.2024
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
Education
Associate in Mechanics - Auto Collision Repair, Mechanics
Athens Technical College
Athens, GA04-2026
High School Diploma -
East Jackson Comprehensive High School
Commerce, GA04-2023
Skills
- Critical thinking capacity
- Brake systems
- Automotive diagnostics
- Communication and interpersonal skills
- suspension
- Suspension systems
- Vehicle inspection proficiency
- Steering systems
- Wheel alignment expertise
- Oil changes
- Tire mounting
- Tire balancing
- Brake system service
Languages
Spanish
Native or Bilingual
Timeline
Alignment Technician
Mavis Tire and Brakes
06.2024 - 08.2025
Floor Associate
YourPie
11.2023 - 03.2024
Associate in Mechanics - Auto Collision Repair, Mechanics
Athens Technical College
High School Diploma -
East Jackson Comprehensive High School
Similar Profiles
Brian King JrBrian King Jr
General Manager at Mavis Tire and BrakesGeneral Manager at Mavis Tire and Brakes
Jerry JosephJerry Joseph
Lead Mechanic at Mavis Tire and BrakesLead Mechanic at Mavis Tire and Brakes
Carl SmithCarl Smith
Automotive Manager at Mavis Tire And BrakesAutomotive Manager at Mavis Tire And Brakes
Andrew CuevasAndrew Cuevas
Dog Sitter at SHARON FORDHAM - OWNERDog Sitter at SHARON FORDHAM - OWNER
Luke MrozekLuke Mrozek
Footwear Sales Associate at Dick's Sporting Goods, IncFootwear Sales Associate at Dick's Sporting Goods, Inc