Ricardo Flores
Santa Barbara,CA
Summary
Dynamic and results-driven regional manager with 7 years of experience in leadership roles. Proven track record of driving team performance and achieving objectives. Adept problem solver with a positive attitude that inspires and motivates teams to excel. Seeking an opportunity to leverage leadership skills in a dynamic environment where I can lead a team to success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Regional Manager
Unistar Empire Management
02.2023 - Current
- Managed recruitment team and educated and mentored new advisors.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 45 new employees.
- Negotiated favorable contracts with vendors, optimizing costs while maintaining high-quality goods and services.
- Devised hiring and recruitment policies for employees.
- Enhanced regional sales by implementing effective strategies and collaborating with the team.
Sales Consultant
SYSCO Food Services
03.2021 - 10.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
General Manager
Coast & Olive
01.2019 - 03.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Associate of Science - Marketing
Santa Barbara City College
Santa Barbara, CAAssociate of Science - Communications
Santa Barbara City College
Santa Barbara, CASkills
- Sales management
- Human Resources Management
- Problem solving
- Staff Management
- Schedule Management
- Interpersonal communication
- Relationship building
- Teamwork and collaboration
- Planning and implementation
- Leadership and motivation
- Staff Training and Development
- Cross-functional Team Coordination
Certification
Certified Life Coach, International Coach Federation (ICF), 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Senior Regional Manager
Unistar Empire Management
02.2023 - Current
Sales Consultant
SYSCO Food Services
03.2021 - 10.2022
General Manager
Coast & Olive
01.2019 - 03.2021
Associate of Science - Marketing
Santa Barbara City College
Associate of Science - Communications
Santa Barbara City College
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