Ricardo Junior Roman
Northport,Michigan
Summary
Dedicated and highly motivated individual with a strong background in customer service and a clear commitment to pursuing a career in law enforcement. Possessing excellent communication and problem-solving skills honed through hands-on experience in fast-paced, client-focused environments. Eager to leverage interpersonal strengths and a keen sense of responsibility to contribute to the safety and security of the community as a member of the state police.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Yard & Lake
06.2023 - Current
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment
- Adapted well under pressure in high volume environments while maintaining focus on quality execution
- Built relationships with customers through friendly conversations about services offered at the restaurant and store merchandise
- Communicated with store manager about merchandise and supply needs to maintain well-stocked store.
- Assisted with special events
Front of House Wait Staff Member
Outback Steakhouse
11.2022 - 06.2024
- Developed excellent verbal communication skills while interacting with customers, colleagues, and management
- Accurately entered orders into the point-of-sale system while ensuring accuracy of information provided by customers
- Efficiently handled multiple tasks simultaneously while maintaining composure under pressure
- Maintained a professional attitude in challenging situations to ensure the highest level of customer satisfaction.
Restaurant Crew Member
Knot Just a Bar
06.2019 - 06.2021
- Trained new employees in all aspects of job responsibilities and customer service practices
- Communicated regularly with other staff members to ensure smooth operations throughout shift
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns
- Promoted teamwork among employees by encouraging collaboration and offering support whenever possible.
Education
Associate in Arts (A.A.) in Law Enforcement Candidate - Law Enforcement
Northwestern Michigan College
MI, Michigan06.2025
High School Diploma -
Leland Public School
Leland, MI06.2016
Skills
- Integrity and Honesty
- Customer Service
- Critical Thinking Skills
- Problem-solving abilities
- Multi-Cultural Awareness
- Hardworking and Dedicated
Awards
- Michigan Reconnect Scholarship, 06/01/16
- All State Soccer Goalie
Extracurricular Activities
5 Years Varsity Soccer 3 Years Varsity Basketball
Timeline
Kitchen Manager
Yard & Lake
06.2023 - Current
Front of House Wait Staff Member
Outback Steakhouse
11.2022 - 06.2024
Restaurant Crew Member
Knot Just a Bar
06.2019 - 06.2021
Associate in Arts (A.A.) in Law Enforcement Candidate - Law Enforcement
Northwestern Michigan College
High School Diploma -
Leland Public School
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