Ricardo Mendez
902 Reverchon Dr, Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Shop Manager
Artistic Auto Body And Paint Inc.
1992.11 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Created employee schedules to align coverage with forecasted demands.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Mentored team members to enhance professional development and accountability in workplace.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Body Painter
Mesquite Collusion
1989.01 - 1992.11
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Mixed colors to create required hues and appropriately mixed thinners.
- Assisted denting personnel with taking out dents and sags to achieve smooth surface.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Performed buffing and finishing duties at end of each paint job.
- Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Increased productivity by efficiently managing multiple projects simultaneously while maintaining a high standard of quality control.
- Operated hand-held spray guns and automated spray paint.
- Maintained up-to-date knowledge on industry techniques and products through continuous training and certification programs.
Landscape Worker
Tom Brooke's Landscape
1983.01 - 1989.01
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Mowed lawns using self-propelled and riding mowers.
- Operated landscaping equipment with focus on safety and machine longevity.
- Maintained grounds by trimming, weeding, and general clean-up.
- Edged and mowed lawns, flowerbeds and landscape features.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Education
No Degree -
Thomas C. Marsh Middle School
3838 Crown Shore Dr, Dallas Tx 7524402.1977
Skills
- Customer Service
- Employee Management
- Health and safety
- Customer Engagement
- Store operations
- Policy Enforcement
- Team Leadership
- Decision-Making
- Inventory Management
- Operations Management
- Teamwork and Collaboration
- Training Management
- Relationship Building
- Staff Management
- Delegating Work
Accomplishments
- Supervised team of 20+ staff members.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shop Manager
Artistic Auto Body And Paint Inc.
1992.11 - Current
Body Painter
Mesquite Collusion
1989.01 - 1992.11
Landscape Worker
Tom Brooke's Landscape
1983.01 - 1989.01
No Degree -
Thomas C. Marsh Middle School
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