Riccardo Ferranti
Alpharetta,USA
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Demonstrated success in fostering team collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, and stakeholder engagement. Recognized for strong decision-making abilities and unwavering focus on achieving measurable outcomes.
Overview
27
27
years of professional experience
Work History
President
uTALKLD
01.2021 - 12.2024
- Company Overview: President and Founder of uTalkLD, specializing in the development of softswitch technology, telecom application design, and unified communication solutions
- Proven track record in leading cross-functional teams, driving product development, and delivering high-quality telecommunication services
- Established uTalkLD to provide cutting-edge softswitch and unified communication solutions tailored to meet the needs of diverse clients
- Led a multidisciplinary team of engineers, designers, and marketers in 3 different countries to innovate and deliver high-quality telecom solutions
- Oversaw budgeting, forecasting, and financial planning, ensuring sustainable growth and profitability
- Implemented strategic marketing initiatives that successfully introduced uTalkLD to the dynamic and innovative telecom industry
- President and Founder of uTalkLD, specializing in the development of softswitch technology, telecom application design, and unified communication solutions
President
American Phone Services
01.1998 - 12.2021
- Company Overview: Successfully grew the company from inception to a multi-million-dollar enterprise
- Established long-lasting partnerships with key industry players, enhancing service capabilities
- Led the acquisition of several companies, resulting in increased market share and diversification of services
- Recognized for outstanding leadership and innovation within the telecommunications industry
- Strategic Planning and Execution Relationship Management Operational Efficiency Team Leadership and Development Business Development and Acquisition
- Successfully grew the company from inception to a multi-million-dollar enterprise
President
RP Development
01.2006 - 03.2021
- Company Overview: Successfully led the company in the commercial real estate sector for 18 years, establishing a strong local market presence
- Developed and implemented business strategies that positioned the company as a trusted leader in the local commercial real estate market
- Built and maintained strong relationships with local clients, investors, and community
- Recruited, trained, and managed a team of over 6 agents
- Conducted in-depth market research to identify trends, opportunities, and competitive advantages, informing strategic decisions
- Identified, acquired, and successfully resold commercial properties, maximizing investment returns for clients and the company
- Successfully led the company in the commercial real estate sector for 18 years, establishing a strong local market presence
President
American International Marketing
10.2001 - 12.2012
- Company Overview: Founded a $28MM marketing company specializing in telemarketing services, with focus across diverse industries
- Built and managed a 125-seat call center and a 7-member sales team, overseeing all aspects of operations
- Drove exceptional growth, achieving $8MM in yearly revenues
- Successfully managed teams of >125 employees, fostering a collaborative environment that promotes high performance and employee engagement
- Implemented process improvements that resulted in a 30% increase in productivity and a 25% reduction in costs
- Developed and executed strategic initiatives that aligned with customers goals, leading to long lasting relationship
- Implemented strategic Customer Relationship Management practices to increase customer satisfaction and loyalty
- Oversaw the successful execution of Customer Relationship Management processes at a startup company, enhancing overall customer service and boosting sales
- Founded a $28MM marketing company specializing in telemarketing services, with focus across diverse industries
President
International business communication
03.2000 - 12.2006
- Company Overview: Successfully led teams of 200+, enhancing collaboration and performance
- Achieved a yearly 30% productivity gain and 25% cost reductions through process improvements
- Acquired 20+ clients via strategic initiatives and improved sales and satisfaction through effective KPI management and cross-department collaboration
- Managed a diverse portfolio of clients, demonstrating strong Business Relationship Management skills to foster long-term profitable relationships
- Used advanced knowledge of Customer Relationship Management to streamline communication processes, resulting in a 25% decrease in complaint resolution times
- Implemented effective Customer Relationship Management strategies that resulted in increased customer satisfaction and loyalty
- Successfully led teams of 200+, enhancing collaboration and performance
Education
Juris Doctor -
Università Degli Studi Di Trieste, Italy
Master on Air Transportation Law -
Università Degli Studi Di Camerino, Italy
Skills
- Business Relationship Management
- Microsoft Office
- Customer Relationship Management
- CRM Systems
- Startup company
- Cross-Functional Collaboration
- Strategic Planning
- Legal training in areas such as contracts
- Legal training in areas such as torts
Hobbies and Interests
- Racquet Sports
- Tennis
- Pickleball
- Sailing
- Travelling
- Recreational Flying
Languages
English
Full Professional
French
Professional Working
Italian
Native or Bilingual
Spanish
Limited Working
German
Elementary
Timeline
President
uTALKLD
01.2021 - 12.2024
President
RP Development
01.2006 - 03.2021
President
American International Marketing
10.2001 - 12.2012
President
International business communication
03.2000 - 12.2006
President
American Phone Services
01.1998 - 12.2021
Juris Doctor -
Università Degli Studi Di Trieste, Italy
Master on Air Transportation Law -
Università Degli Studi Di Camerino, Italy
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