Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Rich DelMazzio

Summary

Well-qualified consultant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

23
23
years of professional experience

Work History

Porsche Certified Brand Ambassador (Sales Rep)

Porsche Greenwich
02.2023 - Current
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Ensured accurate representation of our brand by maintaining consistent messaging and visuals across all promotional materials and presentations.

Porsche Certified Pre-Owned Manager

Porsche Greenwich
05.2015 - 01.2023
  • Led the department to new growth goals year after year
  • Managed budgets effectively, ensuring optimal financial performance while moving inventory at a rapid pace
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Porsche Certified Brand Ambassador

Porsche Greenwich
12.2006 - 04.2015
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Managed a customer based Sim Racing League which strengthened our customer and enthusiasts relationships.
  • Became number 1 sales consultant at the store despite having less tenure than my fellow colleagues.

Certified Sales and Leasing Consultant

Riverbank Volkswagen
01.2004 - 11.2006
  • Became number 1 sales consultant very quickly.
  • Excelled in the Volkswagen Academy to develop a strong understanding on the brand and our vehicles.

Sales and Leasing Consultant

Chrysler Jeep Dodge Kia
08.2002 - 12.2003
  • Learned fundamental sales techniques and customer relation skills
  • Developed a strong skill set for demonstrating benefits of Pre-Owned vehicles.

Veterinary Technician

Strawberry Hill Animal Hospital
07.2001 - 01.2003
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Learned to perform dental cleanings for various animals.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.

Education

No Degree -

Norwalk Community College
Norwalk, CT

High School Diploma -

Stamford High School
Stamford, CT

Skills

    • Revenue Generation
    • Marketing
    • Customer Engagement
    • Business Growth
    • Social Media Management
    • Social Media Marketing
      • Customer Service
      • Sales Expertise
      • Photography
      • Conflict resolution techniques
      • Persuasive Selling

Additional Information

Along with strong selling skills, I have advanced photography and videography skills. Porsche Greenwich has hired me to capture events in a meaningful way. These photos and videos have found their way onto our social media pages and often times were shared with Porsche Corporate for coop money for the store.


Developed a strong PC building business centered around sim racing. Since 2017, I have provided an unparalleled buying experience for my customers. Custom tutorials are provided to suit each customers needs in a meaningful way.

Timeline

Porsche Certified Brand Ambassador (Sales Rep)

Porsche Greenwich
02.2023 - Current

Porsche Certified Pre-Owned Manager

Porsche Greenwich
05.2015 - 01.2023

Porsche Certified Brand Ambassador

Porsche Greenwich
12.2006 - 04.2015

Certified Sales and Leasing Consultant

Riverbank Volkswagen
01.2004 - 11.2006

Sales and Leasing Consultant

Chrysler Jeep Dodge Kia
08.2002 - 12.2003

Veterinary Technician

Strawberry Hill Animal Hospital
07.2001 - 01.2003

No Degree -

Norwalk Community College

High School Diploma -

Stamford High School

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Rich DelMazzio