Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Salesperson
EDOS Manufacturers Reps.
08.2023 - 03.2025
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Expanded customer base through targeted prospecting and networking efforts.
Enhanced product knowledge by attending training sessions and staying current with industry trends.
Informed customers of promotions to increase sales productivity and volume.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Contributed to event marketing, sales and brand promotion.
Met existing customers to review current services and expand sales opportunities.
Developed and maintained strong working relationships with professionals within assigned territory.
Stayed current on company offerings and industry trends.
Presented professional image consistent with company's brand values.
Attended monthly sales meetings and quarterly sales trainings.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Kept detailed records of daily activities through online customer database.
Salesperson
McCraith Beverages
05.2012 - 08.2023
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Provided product benefits and advantages and discussed pricing with interested parties.
Used customer insights to develop innovative sales strategies to increase sales.
Managed customer accounts to secure customer satisfaction and repeat business.
Education
Onondaga Community College
Syracuse, NY
Regents Diploma -
New York Mills Junior-Senior High School
New York Mills, NY
2007
Skills
Networking
Acquire New Business
Professional Telephone Etiquette
Sales Management
Deal Negotiations
Providing Feedback
Prospecting Skills
Effective Communicator
Customer Understanding
Suggestive Selling
Product Description
Client Rapport-Building
Timeline
Salesperson
EDOS Manufacturers Reps.
08.2023 - 03.2025
Salesperson
McCraith Beverages
05.2012 - 08.2023
Regents Diploma -
New York Mills Junior-Senior High School
Onondaga Community College
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