Summary
Overview
Work History
Education
Skills
Additional Experience
Accomplishments
Generic
Rich Ohlson

Rich Ohlson

Enterprise Account Manager
Raleigh,NC

Summary

Seasoned Enterprise Account Manager with a solid background in managing large-scale corporate accounts. Proven track record of fostering client relationships, driving revenue growth, and executing strategic sales initiatives. Strong negotiation skills, strategic planning capabilities, and a focus on customer satisfaction. Demonstrated impact through the implementation of innovative sales strategies and robust account management practices.

Overview

9
9
years of professional experience

Work History

Enterprise Account Manager

Citrix ShareFile
Raleigh, NC
07.2018 - Current
  • Cultivated relationships with key decision-makers within large organizations to ensure customer satisfaction and loyalty.
  • Collaborated with cross-functional teams including sales, marketing, product development, and engineering to develop customized solutions for enterprise clients.
  • Provided guidance on pricing models and negotiated contracts with large customers.
  • Initiated contact with prospective enterprise customers through cold calling and email campaigns.

Account Manager

Forrester Research Inc.
Nashville, TN
01.2017 - 06.2018
  • Analyzed client data and identified opportunities for growth.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Conducted regular business reviews with clients to understand their needs and align products and services accordingly.

Inside Sales Representative

ServiceSource - Red Hat
Nashville, TN
10.2015 - 01.2017
  • Conducted outbound calls to existing clients to upsell products or services.
  • Maintained detailed records of customer interactions, orders, and account status updates in Salesforce.
  • Cross-sold additional products based on customer needs.

Education

Bachelor of Science - Public Relations

East Carolina University
Greenville, NC
12-2008

Skills

  • Industry Expertise
  • Strategic account management
  • Territory Management
  • Business Acumen
  • Contract Negotiation
  • Salesforce proficiency

Additional Experience

  • NC National Guard - Military Police Officer (2002 - 2010)

Accomplishments

  • Citrix Achievers Club
  • Citrix Growth Team MVP
  • Forrester CEO Club

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Rich OhlsonEnterprise Account Manager