Richael Reaux
Securitas
Indianapolis,IN
10
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am also responsible and motivated ready to apply education within my career. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. I am able to perform data entry remote tasks because of my experience I have had throughout the years of my employment history.
Work History
Security Guard Officer
1 Year 6 Months- My job description for this job currently is to make sure I monitor the courtroom hallways for physical and verbal alterations and incidents that take place. I also have experience completing other task on different floors, and different sites.
- Ensured the safety and security of premises by conducting regular patrols and monitoring surveillance systems.
- Developed and implemented security protocols to effectively mitigate risks and respond to emergencies.
- Collaborated with law enforcement agencies during incidents to enhance safety measures and investigate security breaches.
- Trained new security personnel on procedures and emergency response to ensure compliance with company standards.
- Maintained detailed incident reports and documentation to support management in decision-making processes.
Lead Breakfast Attendant
9 Months- Coordinated breakfast service to ensure timely and efficient food presentation.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in inventory management, ensuring adequate supply of food and beverages.
- Trained new staff on breakfast procedures and customer service standards.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room and bar areas for signs of overcrowding.
- Addressed customer complaints and inquiries to verify satisfaction.
Dietary Food Services, Food Host
7 Months- My job description at the time consists of serving patience the food that they have ordered. I ensured patient’s received their orders on time, placed patient food orders, and also followed the safety and sanitation guidelines as well. It was a pleasure assisting patients with setting up their trays at their bedside and cleaning their set up table.
- Collaborated with kitchen staff to coordinate timely food service delivery and maintain quality standards.
- Assisted in the development of menu items that catered to diverse dietary needs, promoting inclusivity and customer satisfaction.
Data Entry Work
3 Years 10 Months- My duties for this job is to make sure that each customer was enrolled in the K&G rewards program. I received the chance to enroll new customers for discounts, and also modify, change, and update old customers information in the computer system. I enjoyed working successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. I also received the chance to call customers regarding their alterations. I also received the chance to receive calls from the customers about alteration appointments and merchandise in the store.
Front Desk Receptionist, Housekeeper
9 Months- My roll for this job was to make sure I greeted each guest with my great hospitality skills and assigned them a clean room. I received a chance to cross train and learn housekeeping. Once mastering front desk receptionist , I became a housekeeper. While being a housekeeper I cleaned rooms, make beds, washed dirty laundry, and folded towels. Each guest that checked out of a room, the room was classified as dirty and I would clean the room. Once done with my shift I would also clean the lobby area everyday for the following shift. It was a pleasure working for this company and being able to share my hospitality skills.
- Provided exceptional customer service by greeting and assisting guests upon arrival, ensuring a welcoming atmosphere.
- Coordinated with housekeeping staff to ensure timely room turnover and high standards of cleanliness.
Suit Consultant
1 Year- My job description for Men's Wearhouse was really nice and I enjoyed working and learning new skills and helping others get ready for special occasions. It was a pleasure learning different men's sizes and helping them get fitted for tuxedos and suits as well. While working for this job it was a pleasure being able to collect person information from each customer, and add it in our computer system because it made things a lot easier. I also received a chance to have follow up call appointments each day for early arrivals and also receive calls for any changes that need to be made for the customers within our system.
Sales Associate
7 Months- My job at Forever 21 was all about fashion. I got the chance to help customers on the floor and in the dressing room. It was a pleasure to help customers on the floor find the outfits that they needed, and also help others in the dressing room with opinions on the selections that they have chosen. I also received a chance to connect with customers by telling them what new selections would be arriving in the store and also served them with great customer service skills by capturing in the computer system a name, number, and email for future sales and store new arrivals. It was a pleasure working for this company and also learning data entry by being able to modify customer’s information, and enroll new customers to the Forever 21 deals and discounts.
Stocker/Customer Service
1 Year 6 Months- I enjoyed working at Menards, this was a great opportunity for me. While I was working for this company I learned how to assist customers more and how to locate what they needed. If I couldn't find the merchandise on the floor, I could search for the merchandise that they needed on the computer and I was able to tell the customer if we had that particular merchandise or not. I enjoyed learning how to correct inventory and also the computer knowledge for this job because it expanded my mind with the merchandise that was in the store, and also it helped me connect with customers by knowing what we needed more of and less of throughout the store when it came to the merchandise we were selling.
Customer Service
3 Months- My job description while working for Hardee's was to make sure that each customer received great customer service and also make sure that the store stayed neat and clean. While working for this company I realized that being dedicated and keeping a positive attitude along the way will carry you far in life with any career. I mainly was a frontline worker and also a cleaner while working for this company.
Education
Skills
Customer service
Communication
Data Entry
Teamwork
Adaptability
Problem Solving
Work ethic
Time Management
Creativity
Leadership
Positive Perspective
Flexibility
Dedicated
Motivated
Inspiring
Cashier
Languages
English
Timeline
Lead Breakfast Attendant
Hyatt Place Hyatt House
10.2025 - 07.2026Read More
Security Guard Officer
Securitas
01.2025 - CurrentRead More
Dietary Food Services, Food Host
Community Hospital North
05.2024 - 12.2024Read More
Front Desk Receptionist, Housekeeper
Extended Stay America
03.2023 - 12.2023Read More
Data Entry Work
K&G
04.2020 - 02.2024Read More
Suit Consultant
Men's Wearhouse
03.2019 - 03.2020Read More
Sales Associate
Forever 21
07.2018 - 02.2019Read More
Stocker/Customer Service
Menards
01.2017 - 07.2018Read More
Customer Service
Hardee's
10.2016 - 01.2017Read More
Connections Academy
Read More
Arlington Woods Elementary
Read More
Crispus Attucks
Read More