Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Richard A Annen

Endeavor,WI

Summary

Dynamic retail professional with extensive experience at Festival Foods, excelling in customer service and product knowledge. Proven ability to enhance customer satisfaction through personalized assistance and effective problem-solving. Skilled in cash handling and inventory control, consistently contributing to a well-organized sales floor and driving repeat business.

Diligent [Desired Position] with comprehensive retail experience, ensuring high levels of customer satisfaction and efficient store operations. Proven track record of improving sales through exceptional product knowledge and personalized customer service. Demonstrated ability in inventory management and teamwork, fostering collaborative and productive work environment.

Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Retail Worker

Festival Foods
11.2013 - 04.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Retail Worker

Pick N Save
06.2006 - 03.2013
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.

Retail Worker

Pick N Save
03.1990 - 06.2006
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Education

High School Diploma -

MATC
Portage, WI

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Relationship building
  • Cash handling accuracy
  • Store maintenance
  • Professional appearance
  • Stock replenishment
  • Display maintenance
  • Merchandise display
  • Product knowledge expertise
  • Loss prevention
  • Order processing
  • Loss prevention awareness
  • Problem-solving
  • Inventory control
  • Time management
  • Register operation
  • Customer feedback management
  • Plan-o-gram implementation
  • Complaint handling

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of anywhere from 5-10 staff members.
  • Documented and resolved shrink issues which led to improved conditions and sales.

Certification

  • Licensed power jack, lift, and man lift certified.

Timeline

Retail Worker

Festival Foods
11.2013 - 04.2025

Retail Worker

Pick N Save
06.2006 - 03.2013

Retail Worker

Pick N Save
03.1990 - 06.2006

High School Diploma -

MATC

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Richard A Annen