Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Richard Adams

Lawrence,KS

Summary

High-achieving Sales Associate with extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player comfortable working independently. Outstanding knowledge of new releases, customer favorites and highly reviewed merchandise selections. Comfortable making purchase recommendations for readers of all types. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

15
15
years of professional experience

Work History

Library Page

Linda Hall Library of Science and Technology
Kansas City, MO
01.2000 - 02.2011
  • Shelved books according to the Library of Congress Classification system.
  • Processed new materials, including entering information into the library catalog.
  • Assisted patrons with locating items in the stacks and on the shelves.
  • Inspected returned items for damage or missing parts before checking them back in.

Bookseller

Barnes And Noble Bookstore
Kansas City , MO
06.1996 - 01.2000
  • Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Inventoried new shipments of books and displayed them for sale.
  • Greeted customers as they entered the store, providing friendly customer service.

Education

Bachelor of Arts - English Literature

University of Kansas
Lawrence, KS
10-1973

Skills

  • Reading Comprehension
  • Confidentiality
  • Research assistance
  • Event Support
  • Literary knowledge
  • Skilled researcher
  • Library Services
  • Display Creation
  • Merchandise displays
  • Inventory Management
  • Organizational abilities
  • Loyalty Program Promotion
  • Store Organization
  • Special order management
  • Book signing events

Affiliations

  • I am a reader, longtime Buddhist, support personal choices in all matters regardless of " social approval", interested in literature, science, and history . Affirmative attitude toward self realization through reading nand personal experience.

Accomplishments

  • I was repeat winner of cash register accuracy, most sales and transactions per day and Christmas season, and can deal with unruly customers.

References

References available upon request.

Timeline

Library Page

Linda Hall Library of Science and Technology
01.2000 - 02.2011

Bookseller

Barnes And Noble Bookstore
06.1996 - 01.2000

Bachelor of Arts - English Literature

University of Kansas
Richard Adams