Richard A. Godoy
Washington DC,DC
Summary
Theater operations professional with hands-on experience in concession inventory, cash management, box office support, and employee training. Supports daily theater flow by creating TMS playlists, maintaining organized stock, and delivering customer service that keeps operations running smoothly.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Associate Manager
Regal Majestic Stadium 20
Silver Spring, Maryland
11.2016 - 08.2026
- -Inventory Manager
- -Oversaw concession inventory control to maintain stock levels and reduce waste.
- -Assisted in sales and promotions of concession items to drive revenue.
- Managed daily cash transactions to ensure accuracy and accountability.
- Provided customer support to enhance guest experiences.
- - Set up and create movie playlists on theater TMS programs to enhance customer experience.
- -work all area of theater operations.
- Entertainment Venues and Theaters
Associate Manager
Regal Hyattsville Royale Stadium 14
Hyattsville, Maryland
07.2016 - 11.2016
- -Oversaw concession inventory control to ensure optimal stock levels and minimize waste.
- -Managed various areas of theater operations to ensure smooth and efficient service delivery.
- -Assisted in sales and promotions of concession items to increase customer engagement.
- Provided customer service support to enhance satisfaction.
- - Setting up and creating playlists for movies on the theater TMS program
- -Inventory Manager
- - cash management
- Entertainment Venues and Theaters
Associate Manager
Regal Rockville Center 13
Rockville, Maryland
12.2015 - 07.2016
- -Inventory Manager
- Oversaw concession inventory control processes, ensuring optimal stock levels.
- Supported sales and promotions for concession items, enhancing customer engagement.
- Managed cash transactions, maintaining accuracy and accountability.
- Provided customer support and assistance
- Worked in all areas of theater operations.
- -Setting up and creating playlist for movies on the theater TMS programs
- Entertainment Venues and Theaters
Associate Manager
Regal Gallery Place Stadium 14
Washington, District of Columbia
02.2011 - 12.2015
- Managed inventory levels to ensure product availability.
- -Assisted in sales and promotions of concession items to enhance customer engagement.
- -overlook on concession order and concession inventory control.
- -Train employees on all area of the concession.
- -work all area of theater operations.
- Entertainment Venues and Theaters
Associate Manager
Consolidated theaters/ Regal Theaters Group
Silver Spring, MD
04.2007 - 02.2011
- Oversaw concession orders and inventory control to ensure product availability.
- Streamlined inventory processes to maintain accurate stock levels.
- Assisted with sales and promotions for concession items to increase customer engagement.
- -Train employees on all area of the concession.
- -work all area of theater operations.
- Entertainment Venues and Theaters
Asst. Manager
P&G Wheaton Theater Corp.
Wheaton, Maryland
07.2006 - 04.2007
- trained new employees across all areas of the theater.
- Supported promotional sales for movie tickets and concession items.
- -clean and maintain a well behavior environment for both the customers and employees in the theaters.
- coordinated cleaning tasks in all areas of the theater with employees.
- supported general manager with employee information filing and payroll management.
- -file all the nightly report and take all the nightly deposit to the bank.
- -Lifted and set up promotional materials for future movies
- -help with the employees in storing supplies for the concession in the store room
- Entertainment Venues and Theaters
banquet- house person
Hyatt hotel crop.
Washington, District of Columbia
10.2006 - 11.2006
- Coordinated setup of banquet and meeting spaces to meet client specifications.
- Collaborated with team to execute all setup tasks efficiently.
- Maintained and cleaned the banquet room after programs to ensure readiness for next events.
- Inspected banquet rooms after each shift to maintain cleanliness and order.
- Hotels and Lodging
Asst. Manager
Avalon Theater Project
Washington, District of Columbia
02.2004 - 07.2006
- Executed ticket sales program to maximize revenue and enhance customer access
- Managed inventory levels to ensure product availability and streamline operations
- -train new employees to all areas of a movie theaters(concession, box offices, and doorman/usher)
- Assisted in setting up promotions
- -help set and run screening and private.
- -lift and place inventory to their storage place
- Nonprofit Charitable Organizations
Nightly Usher
Loews Cineplex Odeon
Washington, District of Columbia
06.1998 - 02.2004
- -direct customers to the right theater in which their movie is playing
- -Cashier for concession and box office
- -Cleaned and maintained theater and lobby areas to ensure a welcoming environment for guests.
- -Set up promotional materials for company events to enhance visibility and engagement.
- -Organized and executed sales promotions for products to increase customer participation.
- - Assisted managers with payroll and filing of employee information.
- Entertainment Venues and Theaters
Education
Some College Coursework Completed -
Montgomery college
Rockville, Maryland05-2002
High School or equivalent -
Woodrow Wilson
Washington, District of Columbia06-2001
Skills
- Theater management system
- Theater operations management
- Box office operations
- Concession inventory control
- Cash handling
- Employee scheduling
- Employee training
Certification
Sevrsafe Certified 2016, Food Handling Certified 2013, Food Safety Manager Certified in Washington, DC
Timeline
Associate Manager
Regal Majestic Stadium 20
11.2016 - 08.2026
Associate Manager
Regal Hyattsville Royale Stadium 14
07.2016 - 11.2016
Associate Manager
Regal Rockville Center 13
12.2015 - 07.2016
Associate Manager
Regal Gallery Place Stadium 14
02.2011 - 12.2015
Associate Manager
Consolidated theaters/ Regal Theaters Group
04.2007 - 02.2011
banquet- house person
Hyatt hotel crop.
10.2006 - 11.2006
Asst. Manager
P&G Wheaton Theater Corp.
07.2006 - 04.2007
Asst. Manager
Avalon Theater Project
02.2004 - 07.2006
Nightly Usher
Loews Cineplex Odeon
06.1998 - 02.2004
Some College Coursework Completed -
Montgomery college
High School or equivalent -
Woodrow Wilson