Richard Amissah
Hamilton,OH
Summary
Hardworking and reliable employee with strong ability to ensure businesses follow all regulations. Offering strong leadership and management skills. Highly organized, proactive and punctual with team-oriented mentality.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Asafo Market
Cincinnati, OH
08.2018 - 10.2023
- Motivated and led team members to work together to achieve targets.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Implemented successful business strategies to increase revenue and target new markets.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Analyzed financial data and prepared reports for senior management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Forecasted customer demand to set prices or credit terms for goods or services.
Camp Counselor
Silver Tower
Ripton, VT
06.2018 - 08.2018
- Met with staff to discuss rules, regulations and work-related problems.
- Collaborated with fellow counselors in planning support systems for campers with disabilities ranging from Cognitive, Medical, Physical, Mental or Emotional.
- Completed trainings in CPR, First Aid, Fire Safety and Seizure emergency procedures in case of injury or illness.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Inspected cabins daily to verify cleanliness standards were met according to health regulations.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Fulfilled the need to be patience, kind, compassionate, and friendliness towards campers
Audit Assistant
State Housing Company LTD
ACCRA , GHANA
04.2016 - 05.2018
- Collaborated with other members of the team in order to complete assigned tasks efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Mitigated annual audit risks and developed final certification reports for small businesses.
- Analyzed complex financial statements using specialized software programs such as Microsoft Excel.
- Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.
- Monitored progress against budget throughout the year to detect any variances between actual and expected performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Arts - Economics
Kwame Nkrumah University of Science And Technology
Kumasi, Ashanti Region - Ghana05-2018
Skills
- Leadership
- Collaboration
- Risk Management
- Internal Audits
- Mitigation
- Customer Service
- Analytical Skills
- Communication skills
- Documentation
- Microsoft Office
References
References available upon request.
Timeline
Assistant General Manager
Asafo Market
08.2018 - 10.2023
Camp Counselor
Silver Tower
06.2018 - 08.2018
Audit Assistant
State Housing Company LTD
04.2016 - 05.2018
Bachelor of Arts - Economics
Kwame Nkrumah University of Science And Technology
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