Richard Aparicio
Houston,TX
Summary
Experienced manager with skills in team leadership, performance improvement, and customer engagement. Proficient in optimization, consistently enhancing operational efficiency and customer satisfaction. Demonstrated success in fostering teamwork and implementing innovative strategies to drive measurable results.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Kitchen Manager
Pluckers
Cypress, TX
03.2026 - Current
- Oversaw daily kitchen operations, ensuring compliance with health and safety standards.
- Trained and mentored kitchen staff, fostering teamwork and enhancing culinary skills.
- Streamlined menu preparation procedures, improving consistency and quality of dishes.
- Developed and implemented efficient inventory management processes for food supplies.
- Managed kitchen scheduling to ensure adequate staffing during peak service hours.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Cook Lead Trainer
PAPPAS COMPANY
Houston, United States
06.2022 - 03.2026
- Train and mentor junior staff, fostering teamwork and skill development; enhanced team performance.
- Foster teamwork in high-pressure environment. Mentor junior staff, elevating overall kitchen performance and cultivating a positive work culture.
- Prepare diverse dishes, ensuring quality and consistency; received positive feedback from customers.
- Foster teamwork in a high-pressure environment. Mentor junior staff, elevating overall kitchen performance and cultivating a positive work culture.
- Developed creative menu items using seasonal ingredients and dietary trends; introduced new cooking techniques, enhancing dish presentation and flavor.
- Maintain stringent food safety standards, ensuring compliance with health regulations. Conduct regular quality checks, upholding consistency in taste and presentation.
- Contribute to positive customer experiences through culinary expertise. Address special dietary requirements, receiving commendations for attentiveness and skill.
- Ensured all kitchen stations were fully stocked with necessary supplies and spices to maintain workflow.
- Sanitized cutting boards and surfaces after each use to prevent cross-contamination.
- Oversaw kitchen operations during opening and closing shifts to ensure smooth service.
Sales Associate/ Notary
UPS STORE
Houston, United States
06.2022 - 01.2023
- Analyzed customer preferences to tailor notary services, boosting engagement with this high-value offering.
- Optimized customer service strategies, enhancing satisfaction scores and increasing repeat business for UPS Store.
- Managed shipping logistics, ensuring error-free processing and timely deliveries, which strengthened customer trust.
Warehouse Order Selector
HEB Distribution Center
Houston, TX
08.2021 - 01.2022
- Pulled orders efficiently to consistently meet demanding productivity goals.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Wrapped pallets in shrink wrap to ensure secure loading and prevent damage during transport.
- Worked additional hours during peak periods to ensure timely shipping. and shifts during busy periods to meet tight shipping deadlines.
Assistant Manager
Latrelles Management
Houston, United States
07.2018 - 03.2022
- Spearheaded staff training initiatives, fostering a high-performance culture that led to measurable improvements in customer satisfaction scores.
- Trained and mentored staff, fostering collaboration that enhanced team performance.
- Resolved customer complaints efficiently, ensuring high service standards and customer loyalty.
- Guided customers in product selection, increasing sales while improving overall satisfaction.
- Drove sales growth through strategic product recommendations, enhancing customer satisfaction and contributing to overall store performance.
- Collaborated with team to improve sales strategies, achieving measurable results.
- Analyzed sales data, identifying trends, and optimizing inventory management for better stock control.
- Implemented cutting-edge inventory management system, drastically reducing waste and improving stock control for enhanced profitability.
Education
High School Diploma -
Victory Early College High School
Houston, TX05-2021
Skills
- Strategic team guidance
- Performance Improvement
- Inventory Optimization
- Recipe-based cooking
- Food handler certification
- Time Management
- Cooking
- Organization
- Public speaking
- Data management
- Leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Kitchen Manager
Pluckers
03.2026 - Current
Cook Lead Trainer
PAPPAS COMPANY
06.2022 - 03.2026
Sales Associate/ Notary
UPS STORE
06.2022 - 01.2023
Warehouse Order Selector
HEB Distribution Center
08.2021 - 01.2022
Assistant Manager
Latrelles Management
07.2018 - 03.2022
High School Diploma -
Victory Early College High School