Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Richard Baca

Los Lunas ,NM

Summary

Dynamic Senior Technician with extensive experience at Walmart, excelling in troubleshooting and system installations. Proven track record of enhancing equipment efficiency and reducing downtime through advanced repair techniques and exceptional customer support. Adept at managing workloads under pressure while ensuring compliance with safety standards and optimizing operational workflows.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Technician

Walmart
Santa Fe, NM
06.2024 - Current
  • Supervised daily maintenance and repair of equipment, ensuring optimal performance and safety standards.
  • Implemented process improvements that enhanced workflow efficiency in technical operations.
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.

Construction Install Foreman

Hill Phoenix
Phoenix, AZ
03.2023 - 04.2024
  • Supervised installation teams to ensure adherence to safety protocols and project specifications.
  • Coordinated equipment and material deliveries to optimize workflow and minimize downtime.
  • Trained and mentored junior staff on installation techniques and best practices.
  • Conducted quality control inspections to guarantee compliance with industry standards.

Journeyman Pipefitter

Local Union 412
Albuquerque, NM
01.2021 - 01.2023
  • Installed and repaired piping systems for residential and commercial projects.
  • Interpreted blueprints and technical drawings to ensure precise installations.
  • Collaborated with team members to maintain project timelines and safety standards.
  • Conducted system inspections to identify leaks, corrosion, or damage.

Pipefitter Apprentice

Source Refrigeration & HVAC
Albuquerque, NM
01.2012 - 01.2020
  • Installed, repaired, and maintained piping systems for refrigeration and HVAC applications.
  • Assisted in troubleshooting and diagnosing issues within existing piping setups.
  • Utilized hand and power tools to fabricate pipe components according to specifications.
  • Collaborated with senior pipefitters to ensure quality and safety standards were met.

Education

High School Diploma -

Cibola High School
Albuquerque, NM
05.2004

Skills

  • Customer support
  • Troubleshooting skills
  • Electrical systems
  • System installations
  • Troubleshooting and resolution
  • Advanced repair techniques
  • Hand and power tools
  • System diagnostics
  • Works Well Under Pressure
  • Customer service
  • Troubleshooting
  • Preventive Maintenance
  • Workload management

Accomplishments

Going into my second year as a senior HVAC/R technician I am motivated to hone my skills and take my troubleshooting/diagnosing to another level. I have a strong desire to learn and strive to be not only an asset to Walmart Facility Services, but also a reputable, knowledgeable technician throughout the entire industry. While putting the customer first, I work hard to deliver results as punctual as possible as my KPI numbers will reflect. I continue to maintain good work ethics and high quality work standards not only for management but also with my team members. I take pride in my work and am very thorough with my work orders as to not have constant call backs. I am always willing to help fellow technicians on our team and rarely if ever say no to overtime and additional work other than required when work loads increase to keep our team on track and the work orders manageable. In the past year I have attended multiple trainings to broaden my knowledge such as courses for muenters, glycol/c02 rack systems and basic controls classes. I plan to attend every trade related course Walmart offers and am very thankful for the opportunities Walmart offers to its technicians. My goals for the upcoming year are to really get my stores time and target numbers exceeding the set threshold and work with my team and store management to build an even stronger professional relationship all the way around and get to a top level senior technician. Although I’m not interested in management positions currently, it is my ultimate goal down the road and in order for me to be prepared for one of those roles I am continuing to become the best field technician I possibly can be. I am very motivated, focused and a hard working individual and there is no doubt I will continue to be an asset to this team.

Certification

EPA 608 universal certification

Journeyman pipefitters license

Timeline

Senior Technician

Walmart
06.2024 - Current

Construction Install Foreman

Hill Phoenix
03.2023 - 04.2024

Journeyman Pipefitter

Local Union 412
01.2021 - 01.2023

Pipefitter Apprentice

Source Refrigeration & HVAC
01.2012 - 01.2020

High School Diploma -

Cibola High School