Richard Baichu
Queens,NY
Overview
8
8
years of professional experience
Work History
Mechanic Shop Foreman
Maggie’s Paratransit Corp
Brooklyn, NY
04.2018 - Current
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
- Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
- Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
- Increased overall productivity by implementing efficient scheduling systems to optimize mechanic workload distribution.
- Facilitated clear communication between mechanics and customers, explaining repair processes and answering inquiries professionally.
- Established a proactive maintenance program for shop tools and equipment that extended their lifespan while reducing repair expenses.
- Oversaw the successful implementation of new software systems that improved record-keeping accuracy and simplified data retrieval efforts.
- Mentored junior mechanics, providing guidance on best practices and technical knowledge to improve their skills.
- Enhanced shop efficiency by streamlining work processes and delegating tasks to appropriate team members.
- Established strong relationships with vendors, ensuring timely delivery of high-quality parts at competitive prices.
- Used hand and power tools, equipment, and instruments accurately.
- Trained and coached employees to improve performance and skills.
- Oversaw maintenance and repair of shop equipment.
- Managed materials inside shop and at job locations.
Technician
Maggie’s Paratransit Corp
Brooklyn, PA
04.2016 - 04.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested components and systems to evaluate performance and identify concerns.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Organized work to meet demanding production goals.
Education
Associate - Accounting And Business Management
Kingsborough Community College of The City University of New York
Brooklyn, NY01.2022
Certificate - Automotive Mechanics
Apex Technical School
Long Island City, NY06.2012
Skills
- Brake Systems
- Tire Services
- CAN Bus Systems
- Powertrain Systems
- Engine repair
- Fluid Services
- Battery Services
- Electrical Systems
- Software Updates
- Fleet Management
- OBD-II Systems
- Deadline Management
- Task Delegation
Timeline
Mechanic Shop Foreman
Maggie’s Paratransit Corp
04.2018 - Current
Technician
Maggie’s Paratransit Corp
04.2016 - 04.2018
Associate - Accounting And Business Management
Kingsborough Community College of The City University of New York
Certificate - Automotive Mechanics
Apex Technical School