Richard Baker
Post Falls,ID
Summary
Dedicated Garden Center professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Adept in all aspects of retail nursery operations. Enthusiastic team player and skilled multitasker with a passion for gardening and landscape design.
Overview
16
16
years of professional experience
Work History
Nursery Manager
Van Wilgen's Garden Center
09.2011 - 09.2023
- Enhanced customer satisfaction by providing expert advice on plant selection and care.
- Managed inventory effectively, ensuring stock levels were maintained for seasonal demands.
- Increased sales through creative and appealing displays.
- Streamlined daily operations, implementing efficient scheduling and task delegation.
- Developed a knowledgeable staff by conducting training on products, gardening techniques and point of sale systems.
- Maintained a clean, organized, and inviting store environment with high attention to detail.
- Handled customer complaints professionally, resolving issues promptly to ensure repeat business.
- Handled all aspects of employee management including hiring, training, scheduling, evaluating performance and addressing disciplinary issues when necessary.
- Set measurable goals for staff members and location which resulted in better accountability and performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Nursery Sales Associate
The Gardener Center And Florist
11.2007 - 03.2009
- Assisted customers in choosing suitable plants and products for their gardening needs.
- Maintained nursery inventory, ensuring healthy and attractive stock of plants for customers to choose from.
- Collaborated with fellow associates to create visually appealing displays.
- Efficiently and safely loaded materials into customer vehicles.
Education
No Degree - Environmental Science
Naugatuck Valley Community College
Waterbury, CTSkills
- Team Leadership
- Horticultural Expertise
- Inventory Management
- Decision Making
- Organizational Skills
- Customer Service
- Problem Solving
- Visual Merchandising
- Adaptability
- Teamwork and Collaboration
- Team Development
- Detail Oriented
Hobbies
Fly Fishing
Camping
Hiking
Timeline
Nursery Manager
Van Wilgen's Garden Center
09.2011 - 09.2023
Nursery Sales Associate
The Gardener Center And Florist
11.2007 - 03.2009
No Degree - Environmental Science
Naugatuck Valley Community College
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