Summary
Overview
Work History
Education
Skills
US NAVY
Timeline
Generic

Richard Barko

Bethel Park,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Insides Sales / Customer Service

American Producers Supply Co
Pittsburgh, PA
10.2023 - 08.2024
  • Greeted customers entering the store and provided assistance with product selection.
  • Answered customer inquiries regarding products, prices, availability, product uses and credit terms.
  • Operated cash register to process cash, check or credit card payment transactions.
  • Processed merchandise returns and exchanges promptly and professionally.
  • Assisted other departments when necessary to ensure smooth operations of the store.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, security practices.
  • Offered suggestions for improvement when possible to increase customer satisfaction levels.
  • Collaborated with team members to ensure efficient completion of tasks.

Customer Service Sales Representative

Comcast
Upper St Clair, PA
09.2022 - 08.2023
  • Resolved customer service issues in a timely manner.
  • Processed orders, forms, applications, and requests.
  • Built sustainable relationships with customers through open communication.
  • Followed up on customer inquiries not immediately resolved.
  • Adhered to company policies when dealing with customers.
  • Performed follow-up calls to confirm customer satisfaction with product or service received.
  • Operated register, handled cash and processed credit card transactions.
  • Maintained records of customer interactions and transactions.

Education

High School Diploma -

Old Dominion University
Norfolk, VA
01-1980

Skills

  • Building rapport
  • Social Perceptiveness
  • Follow-up skills
  • Goal-Oriented
  • Complaint Handling
  • Customer Needs Assessment
  • Customer Complaint Resolution
  • Account Management
  • Business growth and retention
  • Account development

US NAVY

  • Honorable Discharge 1985
  • Awarded Navy Achievement Metal
  • Awarded Good Conduct Metal
  • Navy Expeditionary Metal
  • Sea Service Metal & Ribbon

Timeline

Insides Sales / Customer Service

American Producers Supply Co
10.2023 - 08.2024

Customer Service Sales Representative

Comcast
09.2022 - 08.2023

High School Diploma -

Old Dominion University
Richard Barko