Richard Beatty
Louisville,KY
Summary
Versatile and dynamic professional with a proven track record at Amazon, adept in problem-solving and HAZMAT procedures. Excelled in roles requiring critical thinking and effective communication, significantly enhancing operational efficiency. Skilled in driver training and customer service, demonstrating a commitment to safety and client satisfaction.
Overview
7
7
years of professional experience
Work History
Seasonal Process Assistant
Amazon
Louisville, KY
01.2025 - Current
- Coordinated pre-launch preparations for delivery schedules.
- Assisted drivers in loading vehicles when they were delayed.
- Organized carts for flex and same-day drivers.
- Maintained communication with DSP's to address issues related to routes, vehicles, and drivers.
- Assisted managers with various tasks.
- Ensured timely delivery of packages to customers.
Interim Driver Trainer
Amazon
Louisville, KY
10.2024 - 01.2025
- Inspected vehicles prior to use during training sessions for any potential issues that could affect safety.
- Instructed new drivers on the proper use of motor vehicles, including driving laws and regulations.
- Educated drivers on defensive driving techniques, such as how to handle hazardous conditions or emergency situations while behind the wheel.
- Inspected vehicles regularly to identify potential maintenance issues before they become major problems.
- Coached drivers on proper communication techniques when interacting with customers.
- Reported mechanical problems encountered with vehicles to dispatch.
Problem Solve/Hazmat Specialist
Amazon
Louisville, KY
01.2021 - 10.2024
- Assessed hazardous materials and determined appropriate containment methods.
- Maintained records of hazardous material inventories and disposal activities.
- Instructed personnel on proper techniques for handling, storing, and disposing of hazardous materials.
- Inspected storage containers for compliance with government regulations.
- Developed clean-up and removal strategy for each individual case based on materials in question and available resources.
Customer Service Representative
Sykes Enterprises, Incorporated
Chavies, KY
11.2017 - 02.2018
- I was a customer service/sales rep for the company frontier
- We assisted in helping customers with problems they had as well as sell frontier products
- Those products included television, land line phone services and internet
Driver
Pizza Hut
Hazard, KY
01.2021 - 10.2017
- At Pizza Hut I was a driver, cook and cashier
- My duties included delivery orders to customers, cooking orders and running the drive thru cash register
- I also took orders and made sure my work area was clean
Education
High school or equivalent -
Perry County Central High School
Hazard, KY05.1998
Skills
- Computer skills
- Problem solving
- Comunication skills
- Customer Service
- Analytical thinking
- Material handling
- Team collaboration
- Issue troubleshooting
- Problem identification
- Critical thinking
- HAZMAT awareness
- Hazmat procedures
- HAZMAT trained
- Hazmat knowledge
- Training in hazmat procedures
- Hazmat understanding
- Hazmat material handling
- Driver training
- Training team members
Timeline
Seasonal Process Assistant
Amazon
01.2025 - Current
Interim Driver Trainer
Amazon
10.2024 - 01.2025
Problem Solve/Hazmat Specialist
Amazon
01.2021 - 10.2024
Driver
Pizza Hut
01.2021 - 10.2017
Customer Service Representative
Sykes Enterprises, Incorporated
11.2017 - 02.2018
High school or equivalent -
Perry County Central High School