Adaptable and detail-oriented individual with a strong work ethic and exceptional communication skills. Experienced in managing diverse teams, fostering a positive work environment, and consistently achieving high levels of customer satisfaction.
Overview
14
14
years of professional experience
Work History
Player's Assistant, Ranger, Starter
The Club at Ibis
West Palm Beach, FL
10.2023 - 12.2025
Ensured adherence to club policies and regulations.
Adapted quickly to changing plans.
Followed instructions from supervisors to execute consistent and effective results.
Helped new team members acclimate to procedures.
Collaborated with team members to maintain cleanliness and organization of park facilities and grounds.
Trained new staff on operational procedures and safety protocols.
Sectretary/Board of Trustees Member
Fraternal Order of Eagles Gateway Aerie 4018
Lake Park, FL
10.2021 - 12.2025
Managed correspondence, including emails and phone calls.
Prepared meeting agendas and minutes.
Maintained accurate records of membership information.
Assisted in the development of policies to enhance organizational effectiveness and member services.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained daily report documents, memos and invoices.
Entered data into system and updated membership contacts with information to keep records current.
Responded to emails and other correspondence .
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Promoted a positive image of the organization through clear communication.
Owner/Contractor
RB Plumbing
Lake Park, FL
01.2012 - 06.2021
Managed day-to-day operations, ensuring high-quality plumbing services and customer satisfaction.
Led team in executing complex plumbing projects, enhancing service efficiency and effectiveness.
Developed strategic partnerships with suppliers to optimize inventory management and reduce costs.
Implemented training programs for new technicians, improving skill levels and service quality.
Oversaw financial management, including budgeting and expense tracking to ensure profitability.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL
06-1973
Skills
Strong work ethic
Highly motivated
Quick decision making
Self-discipline
Performance under pressure
Mental toughness
Exceptional communication
Strong leadership
Time management
Personable and friendly
Physical strength
Adaptable
Interests
I enjoy helping others and giving back to the community
Participate in golf as a recreational activity to maintain physical fitness
I enjoy motorcycling
I enjoy cooking for friends and family gatherings
Fundraising Events
I like working with my hands and fixing things
Volunteering (past member of the American Legion, the Moose, Lifetime member of the VFW, member of the Fraternal Order of Eagles)