Richard Bingham
Lubbock,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
Work History
Franchisee
Tea2go
Austin, TX
01.2023 - Current
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
- Enhanced employee satisfaction with comprehensive training programs and regular performance evaluations.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
COO and Majority Partner
Blue Sky Texas
Lubbock, TX, Abilene TX And Midland, TX
04.2009 - Current
- Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
- Spearheaded strategic planning initiatives for long-term growth and profitability.
- Developed high-performing teams through effective hiring, training, and performance management strategies.
- Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
- Built first unit in 2009 and currently operating 4 units in 3 towns.
- Oversee operations and financial strategies for the company that has $12M in revenue.
- Direct and lead a management team of 20 and employee levels of 200 staff members.
- Developed and designed each location from the ground up.
Director of Operations/Minority Partner
Jason's Deli
Lubbock, TX And Tucson, AZ
04.1998 - 03.2009
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Grew the company from 1 to 4 locations in two states.
- Led a management team of 15 and staff of 150 individuals.
- Won nations operator of the year in 2004.
General Manager
Jason's Deli
Lubbock, TX
04.1995 - 03.1998
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Food and Beverage Manager
Marriott
Lubbock/ Dallas TX
03.1994 - 03.1995
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Streamlined operations through regular review of processes and implementation of best practices.
Education
Bachelor of Science - Management
Texas Tech University
Lubbock, TX12.1993
Skills
- Operations Management
- Business Networking
- Delegation Skills
- Resource Allocation
Timeline
Franchisee
Tea2go
01.2023 - Current
COO and Majority Partner
Blue Sky Texas
04.2009 - Current
Director of Operations/Minority Partner
Jason's Deli
04.1998 - 03.2009
General Manager
Jason's Deli
04.1995 - 03.1998
Food and Beverage Manager
Marriott
03.1994 - 03.1995
Bachelor of Science - Management
Texas Tech University