Richard Bischof
Oakdale,CA
Summary
Conscientious Field Service Technician with [Number]-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Field Service Technician
GEA
Patterson, CA
11.2019 - Current
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Replaced faulty parts or components following diagrams or blueprints.
- Completed all necessary paperwork for service calls in a timely manner.
- Provided technical support to customers over the phone and via email.
- Performed troubleshooting on electronic circuits and systems.
- Responded promptly to emergency service requests from clients.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Explained and demonstrated equipment operations to customer.
- Trained customers on equipment after installation.
- Handled telephone support calls to determine issues and provide solutions.
Education
Some College (No Degree) - Substance Abuse Counselor
Modesto Junior College
Modesto, CASkills
- Electrical Troubleshooting
- Data Collection
- Safety assessment
- System Installation
- Customer Service
- Customer training
- Technical Analysis
- Project Management
- Preventive Maintenance
- Problem-Solving
- Work Orders
- Schematic Interpretation
- Technical Support
- Mechanical Aptitude
- Troubleshooting and repair
- Training and mentoring
- Customer consulting
- Multiple Priorities Management
Timeline
Field Service Technician
GEA
11.2019 - Current
Some College (No Degree) - Substance Abuse Counselor
Modesto Junior College
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