Richard Blackwell

• Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
• Fabricated components and structures following customer requirements.
• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
• Maintained clean and organized working environment to promote safety and efficiency.

• Find loads for driver utilizing DAT.

• Signed and approved ratecons.

• Dispatch driver.

• Found roadside service during mechanical issues/ breakdown utilizing Truckdown.com.

• Worked remotely from home.

• Monitored trends in the medical equipment industry to stay informed about new products and advancements in technology.
• Enhanced patient satisfaction by effectively managing and coordinating DME services.
• Collaborated with interdisciplinary teams to ensure timely delivery of appropriate medical equipment.
• Optimized scheduling systems to ensure efficient use of resources while minimizing wait times for patients requiring DME services.

• Deliver and setup medical equipment for patients.

• Educate patient on proper use of all equipment and safety guidelines.

• Maintain a clean and sanitized truck to transport new and cleaned equipment in.

• Managed high-stress situations calmly and effectively, ensuring timely delivery of equipment to the patient.
• Improved response times by efficiently prioritizing and dispatching high priority delivery's.
• Provided exceptional customer service to callers, remaining empathetic and patient while taking care of the patients needs.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of 6 fleet vehicles.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
• Tracked delivery progress to identify possible delays and provide real-time updates to patients.

• Deliver and setup medical equipment for patients.

• Educate patient on proper use of all equipment and safety guidelines.

• Maintain a clean and sanitized truck to transport new and cleaned equipment in.

• Deliver and setup medical equipment for patients.

• Educate patient on proper use of all equipment and safety guidelines.

• Maintain a clean and sanitized truck to transport new and cleaned equipment in.