Richard Boisvert
Altoona,PA
Summary
Driven IT professional with a proven track record at My Computer Career, enhancing team skills and IT infrastructure. Expert in IT troubleshooting and fostering interpersonal communication, I significantly improved system efficiency and user satisfaction. Skilled in cybersecurity, I blend technical acumen with strong leadership to drive continuous improvement and innovation. Ambitious Information Technology Intern currently completing networking+ and cybersecurity in IT and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Proficient in [Software] and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success. Entry-level information technology professional versed in Linux and Azure and skilled in bash. Sets up hardware, software and networks to meet company specifications. Friendly and upbeat team player. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
IT Student
My Computer Career
04.2024 - Current
- Mentored junior team members, fostering a collaborative environment for skill development and knowledge sharing.
- Installed and configured software and hardware.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
Line Cook Trainer
Applebee's Neighborhood Grill & Bar
10.2002 - Current
- Managed ordering processes, maintaining appropriate stock levels while minimizing spoilage risks.
- Streamlined kitchen communication by implementing effective ticketing systems and prioritizing tasks.
- Enhanced kitchen efficiency by streamlining prep work and ingredient organization.
- Implemented time-saving measures during food preparation, enabling swift adaptation to sudden increases in order volume or special requests from customers.
- Increased customer satisfaction by consistently producing high-quality dishes with prompt service.
- Optimized food presentation techniques for visually appealing plates that enhanced the dining experience.
- Collaborated with front-of-house staff to address customer concerns promptly and professionally, resolving issues efficiently as they arose.
- Reduced food waste by implementing proper storage techniques and inventory management practices.
- Mentored junior line cooks, fostering a team-oriented environment focused on collaboration and continuous improvement.
- Maintained high levels of cleanliness and sanitation throughout the kitchen space, adhering to all health code regulations.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Cooked same meals over and over during shifts with exact quality results.
- Stayed current on specialized kitchen terminology and menu item abbreviations to best train workers for fast-paced work.
- Directed team in off-peak ingredient preparation and restocking work.
Education
High School Diploma -
My Computer Career
Indianapolis, IN11.2024
Skills
- IT Troubleshooting
- Hardware maintenance
- Internet of Things
- Will have a cert for Cybersecurity
- Desktop support
- Active Listening
- Time management abilities
- Continuous Improvement
- Interpersonal Communication
Certification
- Comptia+, My computer career - current
- Azure 900
- AI 900
Timeline
IT Student
My Computer Career
04.2024 - Current
Line Cook Trainer
Applebee's Neighborhood Grill & Bar
10.2002 - Current
High School Diploma -
My Computer Career
- Comptia+, My computer career - current
- Azure 900
- AI 900
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