Dynamic security management professional with over 20 years of experience in security operations and 9 years as a Correctional Officer. Expertise in optimizing branch operations and fostering employee development to cultivate a high-performance culture. Committed to continuous business improvement while adept at navigating market trends and competitive dynamics. Recognized for exceptional planning, problem-solving abilities, and effective team management that drive organizational success.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Manager of Protective Services
Agua Caliente Band of Cahuilla Indians
Palm Springs, CA
07.2022 - Current
Essential duties of overseeing staff who safeguard the Agua Caliente Band of Cahuilla Indians collections, facilities, and grounds, as well as the physical safety of employees, visitors, event guest or staff, and tribal members.
Performed managerial duties including the development and review of assignments; closely monitored all financial aspects of the department, managed performance; and developed higher level of expertise in staff members by continuous training.
Implementation of an Emergency Management Plan, trained in disaster response, conducted routine safety inspections, and drills.
Developed and implemented security policy and standards, guidelines and procedures to ensure ongoing maintenance of security relative to: employee education and awareness, asset protection, workplace violence protection, emergencies, access control, and video surveillance.
Compliance Manager
VINTAGE GROUP SECURITY SERVICES
Palm Desert, CA
07.2021 - 07.2022
Prepared Compliance Documents for officers to acknowledge.
Implemented new procedures for the company.
Ensure each officer is up to date on all BSIS and state laws.
Provide officers with training on the new company policies
Provide threat and risk assessments for clients yearly or as requested.
Help develop policies and procedures, post orders, event and emergency planning for clients.
Client Manager
ALLIED UNIVERSAL
Palm Desert, CA
03.2019 - 03.2021
Oversee a 24/7 operation involving 32 accounts, 15,000HPW including supervision of 150 employees.
Interview and train potential and new employees.
Ensure each officer is up to date on all BSIS and state laws.
Attend client meetings as needed.
Attend city and law enforcement meetings as needed.
Prepare annual budgets for clients for new fiscal years in accordance with the clients' needs.
Provide threat and risk assessments for clients yearly or as requested.
Help develop policies and procedures, post orders, event and emergency planning for clients.
Managed a local branch office that provided security service to a 260-mile area.
Daily Operation of 18,000HPW consisting of 175+ employees.
Managed the daily operations of a security profile that consisted of HOA gated communities, hospitals, distribution centers, retail shopping centers, hotels and resorts, local governments and cities, and vehicle patrol services.
Controlled budgets for security operations and monitored all expenses. maintained a positive P&L, familiar with the importance of maintaining and monitoring a P&L. Met corporate budgets consistently.
Interview and train potential and new employees.
Maintained a fleet of 16 vehicles, making sure they were operational both at the office and client sites.
Attend client meetings as needed.
Developed and implemented security policies, protocols, and procedures.
Prepare annual budgets for clients for new fiscal years in accordance with the clients' needs.
Provide threat and risk assessments for clients yearly or as requested.
Maintained a 95% client retention rate for 8 years while managing the branch office.
Responded in a timely manner to request/issues from across the organization, clients, employees, etc.
Direct and administer all safety and security functions to include but not limited to. Preserving the safety and security of all employees, client sites, promotion of safe work practices, OSHA compliance, facilitating safety incentive programs and classes.
Adhere to Federal, State, and local standards, as well as compliance with company standards, policies and procedures.
Security Field Supervisor
BOYD AND ASSOCIATES
Palm Desert, CA
02.2009 - 09.2011
Coordinated employee schedules to verify proper shift coverage for security provided locations.
Visited site locations to assess performance and provide feedback.
Increased employee morale through effective coaching, training, and relationship management with direct reports.
Monitored security team performance and provided constructive feedback or developed corrective action plans.
Prepared thorough reports detailing daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Maintained optimal guest security standards by overseeing work of on-site security staff.
Security Supervisor
WORLDMARK RESORTS
Indio, CA
06.2006 - 02.2009
Respond to emergencies and basic first aid incidents.
Respond and investigate any reported accidents, crimes, or incidents.
Maintain daily logs, schedules and reports.
Conduct staff meetings including training and management meetings.
Proposed policy revisions as needed.
Uphold all resort policies.
Plant Supervisor
Securitas USA
El Centro, CA
06.2005 - 06.2006
Supervise shift employees.
Implement safety and security plans.
Properly document and investigate any incidents.
Maintain daily logs.
Conduct routine property checks and patrols.
Search all incoming and outgoing vehicles and personnel.
Field Supervisor
DESERT SECURITY SERVICES
El Centro, CA
12.2004 - 01.2006
Supervise a staff of 100 employees per shift Page 3.
Respond and investigate any reported accidents, crimes, or incidents.
Maintain daily logs, schedules and reports.
Conduct staff meetings including training and management meetings.
Proposed policy revisions as needed.
Correctional Officer
CALIPATRIA STATE PRISON
Calipatria, CA
07.1995 - 11.2004
Monitor inmate activity.
Maintain security of the institution, staff, inmates and general public.
Process inmate intakes.
Crime scene evidence collection, preservation logs, and photography.
Search and escort officer.
Process and conduct outside hospital inmate supervision.
Security and gang investigative unit.
Transportation of inmates outside of the institution. Including other institutions, hospitals, courts, doctor visits, etc.
Searched vehicles entering and leaving premises, inspecting for contraband and trafficking offenses.
Kept records and drafted reports detailing offender movements or rule violations.
Supervised offender work details, including institutional grounds maintenance and buildings
Safeguarded facility access, monitoring entrances and screening visitors.
Monitored offender behavior and addressed disciplinary action during shower and meal periods.
Fulfilled tower surveillance duty, monitoring grounds for security breaches.
Unit Manager – Public Guardian/Adult Protective Services at Tulare County Health & Human Services AgencyUnit Manager – Public Guardian/Adult Protective Services at Tulare County Health & Human Services Agency
Child Protective Services (CPS) Investigations Case Manager at Department of Social ServicesChild Protective Services (CPS) Investigations Case Manager at Department of Social Services