Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Richard Buchanan

Charlotte,NC

Summary

  • High-performing Senior Manager with almost 25 years of public child welfare experience with in-depth knowledge of child welfare operations at all levels.
  • Demonstrated proficiency in staffing, training and development, budgeting, program management, program development, and strategic planning.
  • Multiple successes increasing the effectiveness and efficiency of programs.
  • Effective in building performance driven teams that sustain long term success.
  • Skilled in increasing the effectiveness and efficiency of service operations by building and sustaining strategic internal and external relationships.

Overview

21
21
years of professional experience

Work History

Senior Social Services Manager-Senior Nutrition and Mecklenburg Transportation System

Mecklenburg County
, USA
12.2019 - 10.2023

Senior Social Services Manager

Mecklenburg County
, USA
04.2004 - 12.2019
  • Child protective services, foster care, and Adoptions

Domestic Violence-Batter Intervention Facilitator

Mecklenburg NOVA program
, USA
10.2002 - 12.2012
  • Facilitated Batterer Intervention groups

Education

Municipal and County Government Program - County Government

UNC School of Government
01.2015

Master of Science (M.S.) - Adult and Continuing Education Administration

North Carolina Agricultural and Technical State University
01.1999

Bachelor of Arts (B.A.) - Psychology

Unc-Wilmington
01.1995

Accomplishments

  • Member of the state work group that wrote updated state Intake policy
  • Member of the state work group that wrote the first Inter-jurisdictional child welfare manual
  • Redesigned the model for Intake and After Hours in Mecklenburg County
  • Modernized foster care contracts for Mecklenburg County
  • Redesigned the placement management system and saved the county over $700,000.00 in lost revenue the first year of the redesign.
  • Increased the number of older children being adopted from foster care in Mecklenburg County
  • Built strong relationships with both local hospital systems
  • Built strong relationships with CMPD in several key operational areas
  • Designed and co-implemented the current multi-jurisdictional model of Conflict of Interest investigations with our partner counties
  • Lead transportation transformation to Managed Care model
  • Lead efforts at YFS in adjusting to mental health system change prior to Cardinal taking over in our area

Timeline

Senior Social Services Manager-Senior Nutrition and Mecklenburg Transportation System

Mecklenburg County
12.2019 - 10.2023

Senior Social Services Manager

Mecklenburg County
04.2004 - 12.2019

Domestic Violence-Batter Intervention Facilitator

Mecklenburg NOVA program
10.2002 - 12.2012

Municipal and County Government Program - County Government

UNC School of Government

Master of Science (M.S.) - Adult and Continuing Education Administration

North Carolina Agricultural and Technical State University

Bachelor of Arts (B.A.) - Psychology

Unc-Wilmington
Richard Buchanan