High-performing Senior Manager with almost 25 years of public child welfare experience with in-depth knowledge of child welfare operations at all levels.
Demonstrated proficiency in staffing, training and development, budgeting, program management, program development, and strategic planning.
Multiple successes increasing the effectiveness and efficiency of programs.
Effective in building performance driven teams that sustain long term success.
Skilled in increasing the effectiveness and efficiency of service operations by building and sustaining strategic internal and external relationships.
Overview
21
21
years of professional experience
Work History
Senior Social Services Manager-Senior Nutrition and Mecklenburg Transportation System
Mecklenburg County
, USA
12.2019 - 10.2023
Senior Social Services Manager
Mecklenburg County
, USA
04.2004 - 12.2019
Child protective services, foster care, and Adoptions
Domestic Violence-Batter Intervention Facilitator
Mecklenburg NOVA program
, USA
10.2002 - 12.2012
Facilitated Batterer Intervention groups
Education
Municipal and County Government Program - County Government
UNC School of Government
01.2015
Master of Science (M.S.) - Adult and Continuing Education Administration
North Carolina Agricultural and Technical State University
01.1999
Bachelor of Arts (B.A.) - Psychology
Unc-Wilmington
01.1995
Accomplishments
Member of the state work group that wrote updated state Intake policy
Member of the state work group that wrote the first Inter-jurisdictional child welfare manual
Redesigned the model for Intake and After Hours in Mecklenburg County
Modernized foster care contracts for Mecklenburg County
Redesigned the placement management system and saved the county over $700,000.00 in lost revenue the first year of the redesign.
Increased the number of older children being adopted from foster care in Mecklenburg County
Built strong relationships with both local hospital systems
Built strong relationships with CMPD in several key operational areas
Designed and co-implemented the current multi-jurisdictional model of Conflict of Interest investigations with our partner counties
Lead transportation transformation to Managed Care model
Lead efforts at YFS in adjusting to mental health system change prior to Cardinal taking over in our area
Timeline
Senior Social Services Manager-Senior Nutrition and Mecklenburg Transportation System
Mecklenburg County
12.2019 - 10.2023
Senior Social Services Manager
Mecklenburg County
04.2004 - 12.2019
Domestic Violence-Batter Intervention Facilitator
Mecklenburg NOVA program
10.2002 - 12.2012
Municipal and County Government Program - County Government
UNC School of Government
Master of Science (M.S.) - Adult and Continuing Education Administration
North Carolina Agricultural and Technical State University
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