Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Carbajal

Fort Worth,TX

Summary

Talented and accomplished sales professional with over 26 years of experience in the wireless telecom industry. Excelled in business development and strategic planning with comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Confident in public speaking and one-on-one conversations. Disciplined and resourceful with expertise in account development and market penetration. Bilingual - Spanish.

Overview

22
22
years of professional experience

Work History

Sr. Client Solutions Executive 2

AT&T
09.2007 - 08.2024
  • Responsible for managing and prospecting medium to large government accounts in designated territory.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
  • Analyzed client and consumer feedback and adjusted campaigns based on results.
  • Applied consultative approach to client relationship development, resulting in client retention rate of [Number]%.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Built relationships with customers and community to establish long-term business growth.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Managed accounts to retain existing relationships and grow share of business.
  • AT&T Diamond Club winner - 2008

Business Sales Solutions

Verizon Wireless
08.2002 - 08.2007

Part of initial specialty government sales team for Central Texas selling to all federal, state, local agencies as well as state funded universities, colleges and local independent school districts on government related contracts.

  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Named to the 2006 Winner's Circle
  • Named to Enterprise Club of Achievement for February, March, June, August, September and October of 2006

Education

BBA - Marketing

University of Texas At El Paso
El Paso, TX

Skills

  • Self Motivation
  • Client Development
  • Performance Tracking
  • Implementations
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Relationship Building
  • Customer Relations
  • Product and service knowledge
  • Analytical Thinking
  • Strategic Planning
  • Sales strategy
  • Adaptability
  • Account Management
  • Enterprise and Public Sector Sales

Languages

Spanish

Timeline

Sr. Client Solutions Executive 2

AT&T
09.2007 - 08.2024

Business Sales Solutions

Verizon Wireless
08.2002 - 08.2007

BBA - Marketing

University of Texas At El Paso
Richard Carbajal