Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Coles

Brooklyn,NY

Summary

Resourceful Fulfillment Expert known for highly productive and efficient task completion. Specialized skills include inventory management, order processing, and logistics coordination. Excel in time management, problem-solving, and adaptability, leveraging these soft skills to meet tight deadlines and exceed performance benchmarks.

Overview

9
9
years of professional experience

Work History

Outbound Lead

Rentex
Secaucus, NJ
09.2021 - Current
  • Provided guidance and support to team members in order to meet daily goals.
  • Coordinated with warehouse staff to ensure timely shipment of products.
  • Maintained records of inventory levels, stock movements, and customer orders.
  • Monitored performance metrics such as turnaround times, fill rates, accuracy rates.
  • Investigated any discrepancies between actual shipments versus what was ordered by the customer.
  • Collaborated with other departments to develop long-term solutions that improve customer service experience.
  • Organized workflow to ensure all orders were processed accurately and on time.
  • Conducted regular training sessions for new hires on order fulfillment systems and procedures.
  • Oversaw day-to-day operations within the warehouse including safety protocols and equipment maintenance.
  • Maintained team standards for quality and productivity by personally picking, reviewing and packing orders for shipment.

Fulfillment Associate

NBC Universal Studios
Long Island City, NY
09.2020 - 06.2021
  • Operated forklift safely in order to move large quantities of products within the warehouse.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Performed daily cycle counts as part of inventory control process.
  • Inspected incoming materials for quality assurance purposes.
  • Unloaded incoming freight with a manual pallet jack or dock leveler.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
  • Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
  • Processed returns following established procedures and guidelines.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Ensured timely delivery of orders by coordinating with internal transportation team members.

Fulfillment Associate

Production Resource Group
Brooklyn, NY
09.2015 - 06.2020
  • Inspected incoming materials for quality assurance purposes.
  • Unloaded incoming freight with a manual pallet jack or dock leveler.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Communicated effectively with other departments regarding order status updates.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Packed merchandise for delivery and moved items to delivery area.
  • Processed returns, inspecting items for damage and restocking as appropriate.
  • Adapted to changing priorities and tasks based on warehouse needs and order volumes.

Education

Film and Video Production

Fulton Montgomery Community College
Johnstown, NY

Skills

  • Heavy lifting
  • Stock management
  • Recordkeeping strengths
  • Forklift Operation

Timeline

Outbound Lead

Rentex
09.2021 - Current

Fulfillment Associate

NBC Universal Studios
09.2020 - 06.2021

Fulfillment Associate

Production Resource Group
09.2015 - 06.2020

Film and Video Production

Fulton Montgomery Community College

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Richard Coles