Summary
Overview
Work History
Education
Skills
Activities
Timeline
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RICHARD COMERFORD

Oceanside,CA

Summary


Knowledgeable with strong background in managing client relationships and delivering exceptional service. Successfully improved client retention and satisfaction through tailored solutions and proactive communication. Demonstrated ability to build trust and foster long-term partnerships while utilizing conflict resolution and strategic planning skills.

Overview

7
7
years of professional experience

Work History

Client Relationship Manager

LWC Services
01.2024 - Current


  • Developed strong rapport with clients through consistent follow-up and attention to detail
  • Assessed client needs and developed plans to adequately address current and future objectives.
  • Addressed and resolved customer complaints and issues to improve satisfaction.
  • Strengthened client relationships by maintaining regular communication and addressing concerns promptly.

Maintenance Supervisor

Quail Valley Ltd
03.2020 - 10.2023
  • Responsible for all aspects of property management
  • Dealt directly with contractors, Maintenance workers, security guards to ensure the safety and security of the property
  • Supervised [Number] employees and scheduled shifts.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.

Sales associate

Loehmans
06.2019 - 09.2019
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Stock/sales associate

Cold Water Creek
03.2018 - 07.2018
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

La Costa Canyon High School
Carlsbad, Ca

Skills

  • Business growth strategies
  • Relationship building and management
  • Customer engagement
  • Client needs assessment

Activities

  • I believe in giving back and I have ongoing commitments with non-profits.
  • I spend time helping the needy and sick, in my spare time.

Timeline

Client Relationship Manager

LWC Services
01.2024 - Current

Maintenance Supervisor

Quail Valley Ltd
03.2020 - 10.2023

Sales associate

Loehmans
06.2019 - 09.2019

Stock/sales associate

Cold Water Creek
03.2018 - 07.2018

High School Diploma -

La Costa Canyon High School

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RICHARD COMERFORD