Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Cook III

Kingman,AZ

Summary

I am adept at heavy equipment operation and maintenance, honed over years with Ledcor Group and others, I excel in safety compliance and effective communication. My track record includes optimizing project efficiency and fostering team collaboration, demonstrating both technical prowess and leadership skills. Proven ability to adapt and deliver under pressure, enhancing operational outcomes. I have acquired excellent years of customer relations. I am thorough and organized with excellent communication skills. I am efficient with workplace inspections and making sure safety measures are in place before work begins.

Overview

10
10
years of professional experience

Work History

Heavy Equipment Operator

Ledcor Group
08.2022 - Current
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
  • Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
  • Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
  • Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
  • Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
  • Boosted overall project efficiency by effectively planning machine movements and coordinating with other operators onsite.
  • Mitigated potential hazards by promptly reporting unsafe conditions or damaged equipment to supervisors.
  • Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
  • Collaborated closely with site engineers and project managers to ensure accurate implementation of construction plans.
  • Operated heavy equipment to move large quantities of dirt and debris.
  • Followed safety protocols while operating machinery.
  • Monitored and adjusted speed of heavy machinery for safe operation.
  • Assessed work sites daily for potential hazards.
  • Monitored fuel, oil and water levels of heavy equipment.
  • Adhered to instructions from supervisors and engineers onsite.

Equipment Maintenance Technician

Mertens Heavy Equipment Repair
06.2020 - 08.2022
  • Completed preventive maintenance routines, documentation and procedures.
  • Maintained a safe work environment by adhering to established safety procedures and guidelines.
  • Performed basic preventive maintenance and repairs on production equipment such as motors, mechanical components or electrical wiring and electrical components for production equipment.
  • Performed preventive or predictive maintenance of heavy equipment, using appropriate job plans, procedures and manuals.
  • Diagnosed electrical and mechanical problems related to heavy equipment components.
  • Maintained detailed service records for each piece of equipment, allowing for accurate tracking of maintenance history and future needs.
  • Maintained quality and safety by reporting equipment issues and malfunctions for repairs.
  • Delivered consistent quality workmanship while adhering to strict deadlines, minimizing project delays due to equipment failures.
  • Recorded accurate daily vehicle mileage logs.
  • Assisted in planning preventative maintenance schedules based on manufacturer recommendations and equipment usage patterns.
  • Kept up-to-date with industry developments through continuous training in new technologies and best practices.
  • Responded to both hand and verbal instructions.
  • Quickly repaired equipment on job, preventing downtime.
  • Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
  • Kept efficient time and material records.
  • Maintained equipment with regular inspections and minor repairs, notifying supervisor immediately of major issues.
  • Traveled on interstate highways and rural dirt roads to job sites.
  • Operated motor graders, heavy loaders and tractors.
  • Ensured compliance with OSHA guidelines during all aspects of heavy equipment servicing operations.
  • Enhanced team efficiency through the timely diagnosis and repair of complex mechanical problems in various types of heavy machinery.
  • Ensured proper operation of hydraulic systems, diesel engines, and electrical components by regularly troubleshooting and resolving issues.
  • Improved workplace safety by conducting thorough inspections of heavy equipment and promptly addressing any issues discovered.
  • Collaborated with other technicians to complete large-scale repairs, ensuring minimal disruptions to operations.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Removed worn or faulty components for replacement or repair.
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
  • Repaired machinery and equipment according to manufacturer specifications.
  • Maintained meticulous records of all repair work that was made to machines and equipment.

Lead Welder

Interstate Trailers
07.2018 - 06.2020
  • Demonstrated expertise in welding processes such as MIG.
  • Provided guidance and support for junior welders, fostering professional growth within the team.
  • Streamlined workflow processes through the development of optimized routines tailored to specific goals or objectives within each project phase.
  • Maintained precise measurements for accurate fabrication by utilizing blueprints and drawings effectively.
  • Improved overall product quality through thorough inspection of completed welds and addressing any defects promptly.
  • Maximized weld strength and durability by selecting appropriate materials for each job.
  • Ensured optimal production efficiency with proper planning, coordination, and organization of tasks.
  • Promoted continuous improvement initiatives within the workplace environment by regularly reviewing and updating procedures to ensure their ongoing effectiveness.
  • Increased productivity by effectively using tools and machinery to prepare workpieces for welding.
  • Implemented cost-saving measures through the effective use of resources while maintaining high-quality results.
  • Contributed to a positive team culture by acting as a reliable resource for colleagues seeking assistance or advice in their own work-related tasks.
  • Ensured compliance with industry regulations by adhering to established codes, policies, and guidelines during all projects.
  • Enhanced safety standards by consistently inspecting equipment and maintaining a clean work area.
  • Achieved high-quality welds by following appropriate welding techniques and procedures.
  • Fabricated shop parts directly from blueprints.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Blew out machines, checked welding leads and wiring and changed filters for preventive maintenance.
  • Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
  • Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
  • Maintained safety by wearing protective equipment, staying alert and following procedures.

Appliance Installer

High Desert Delivery
08.2016 - 06.2018
  • Delivered, loaded and unloaded and installed household appliances.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
  • Reduced installation errors by carefully following manufacturer guidelines for various appliances.
  • Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
  • Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
  • Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
  • Lifted 150 pounds unassisted to load and unload appliances.
  • Improved company reputation by providing exceptional customer service during appliance installations.
  • Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
  • Maximized safety standards by adhering to proper lifting techniques and using appropriate tools for appliance installations.
  • Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
  • Worked independently and took responsibility for repair of assigned equipment.
  • Collaborated with sales and service departments to ensure seamless communication and coordination for all appliance installations.
  • Enhanced customer satisfaction by ensuring timely and efficient appliance installations.
  • Streamlined inventory management by accurately tracking all necessary materials and equipment for each installation project.
  • Proactively addressed potential issues during appliance installation, resulting in reduced need for follow-up service calls.
  • Educated customers on use, care and adjustments of appliances.
  • Tested completed work and verified functionality of all the appliances installed.

Insulation Installer

Pro Insulation
09.2015 - 04.2016
  • Worked with variety of insulation material types in residential and commercial settings.
  • Collaborated with construction teams to ensure timely completion of insulation projects.
  • Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
  • Improved client satisfaction by expertly installing insulation in commercial properties.
  • Ensured safety compliance by adhering to industry standards and regulations during installations.
  • Climbed ladders, worked with hand tools, drills, pumps and other hand-held and electrical equipment necessary for installing insulation.
  • Maintained high standard of clean-up before leaving job sites, completing necessary touch-up work and clean-up to avoid leaving property owners to deal with dust or debris.
  • Enhanced thermal efficiency by accurately measuring and cutting insulation materials to fit specific spaces.
  • Optimized material usage by calculating necessary quantities and minimizing waste during installations.
  • Maintained cleanliness at job sites by disposing of waste materials properly and keeping work areas organized.
  • Assisted in training new hires on proper techniques and procedures for successful insulation installation jobs.
  • Established strong relationships with clients and coworkers through effective communication, teamwork, and professionalism during insulation installation projects.
  • Prioritized safety precautions when handling hazardous materials, ensuring the well-being of both self and colleagues onsite.
  • Demonstrated attention to detail while trimming excess insulation materials for a seamless finish on all projects undertaken.
  • Supported team members in complex projects, promoting a collaborative working environment that fostered skill development and knowledge sharing.
  • Increased customer satisfaction through effective communication regarding project progress, challenges, and expectations.
  • Contributed to increased company revenue through successful completion of insulation installations within project deadlines.
  • Managed inventory levels effectively, ensuring sufficient supplies were available for upcoming projects without causing delays due to lack of materials.
  • Documented daily work times and type and quantity of unused materials.
  • Cut, formed and arranged insulation to promote efficiency of materials for each project.
  • Carefully evaluated blueprints and work plans to make accurate cuts and prepare correctly-sized pieces for specific installation requirements.
  • Identified ideal insulation materials, installation methods and supply requirements to meet project needs.
  • Measured and prepared work materials and surfaces by marking dimensions and reference lines on material.
  • Cultivated safety and efficiency at each work site by identifying potential hazards and promoting workplace safety to all team members.
  • Set up and operated fabricating equipment to cut, bend, and straighten sheet metal for insulation projects.

Customer Service Manager

Walmart
05.2014 - 07.2015
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Researched and corrected customer concerns to promote company loyalty.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Kept accurate records to document customer service actions and discussions.
  • Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.
  • Improved service delivery consistency by monitoring and adjusting workflows.
  • Improved team morale by establishing recognition program for exceptional customer service.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

GED -

Mohave Community College
Kingman, AZ
02.2012

Skills

  • Heavy Equipment Operation
  • Safe Equipment Operation
  • Construction background
  • Daily vehicle inspections
  • Front end loader operations
  • Safety Compliance
  • Following Directions
  • Good Judgement
  • Equipment Inspection Abilities
  • Effective communication skills
  • Inclement Working Conditions
  • Safety program understanding
  • Safety Procedures
  • Teamwork and Collaboration
  • Communicating Job Status
  • Dependable and Punctual
  • Adaptable and Flexible

Timeline

Heavy Equipment Operator

Ledcor Group
08.2022 - Current

Equipment Maintenance Technician

Mertens Heavy Equipment Repair
06.2020 - 08.2022

Lead Welder

Interstate Trailers
07.2018 - 06.2020

Appliance Installer

High Desert Delivery
08.2016 - 06.2018

Insulation Installer

Pro Insulation
09.2015 - 04.2016

Customer Service Manager

Walmart
05.2014 - 07.2015

GED -

Mohave Community College

Similar Profiles

CREATE PROFILE
Richard Cook III